Hotel Front Desk Agent

Job Summary

Are you an excellent Hotel Front Desk Agent/Guest Service Agent who wants to work for a good company, making a fantastic salary?

We offer excellent pay $14 to $15 per hour for top talent!

Hello, and welcome to the Crowne Plaza Dallas Downtown – Hotel Front Desk Agent/Guest Service Agent career opportunity. We couldn’t be happier that you are considering a career with the Crowne Plaza Dallas Downtown. The Crowne Plaza Dallas Downtown owes its success to its Hotel Front Desk Agents, so the most important decision we make is always going to be “Who do we hire?”

We offer excellent pay $14 to $15 per hour for top talent!

We are looking for a Hotel Front Desk Agent who doesn’t just want to work for a paycheck. We want someone who is genuinely interested in the fine art of hospitality. At the Crowne Plaza Dallas Downtown, the clients are everything, and if you have the ambition to service our current and future clients, then you know what? You have the same exact ambition we do. And if we have that in common… then we need and want you on our team. Send us your resume’ and see what we can do for you!

We offer excellent pay $14 to $15 per hour for top talent!

The Crowne Plaza Dallas Downtown , a 300-room upscale hotel with 30,000 sq. ft. of meeting and banquet space, is seeking service-oriented, well presented Hotel Front Desk/Guest Service Agents . Ideally, you’ll have experience in a full-service hotel front office environment and have a reputation for delivering truly exceptional service. We are looking for high energy, friendly, service oriented individuals.

We offer excellent pay $14 to $15 per hour for top talent!

Preferred experience in IHG Hotels or Opera Property Management System but this is not a must.
Hotel Front Office experience as a Front Desk Agent.
Answer the telephone in a professional manner and assist guests with any questions, directions to the property, etc.
Maintain and improve the quality of the guest experience and have a welcoming attitude.
Assist guest services, housekeeping, and engineering team.
Communicate with all departments regarding in-house guests.
Check guest in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Must have excellent communication skills.
Must be able to stand/walk up to 8 hours per day.
Follow set procedures on posting charges and refunds.

We offer excellent pay $14 to $15 per hour for top talent!

Must have excellent written and verbal communication skills.
Must be able to deal with frequent change.
Must have excellent guest service skills, proven conflict resolution skills, proven leadership skills to drive initiatives to improve the team and the business, and have a welcoming attitude and SMILE!
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maximize efforts toward productivity, identify problem areas, and assist in implementing solutions.
Must be able to understand and evaluate information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Time management skills.
Ideal candidate must have the ability to work in a high-pressure, fast-paced environment, be a team player, and be able to creatively think and work within the full spectrum of all that is involved to be successful as a front desk agent.

We offer excellent pay $14 to $15 per hour for top talent!

**Relocation is not available for this position**

The Crowne Plaza is a diverse growth-oriented organization.

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates.

The Crowne Plaza is a drug free workplace.

Pre-employment background and job assessment required.

Equal Opportunity Employer

Job Type: Full-time

Salary: $14.00 to $15.00 /hour

Job Type: Full-time

Salary: $14.00 to $15.00 /hour

Experience: