Report Writer/Desktop Analyst

Report Writer/Desktop Support Analyst – Information Technology

We are seeking a Report Writer/Desktop Support Analyst in our IT Department to:

• Be responsible for providing internal reporting capabilities for Sauk Prairie Healthcare’s EMRs and providing general support of PCs, laptops, tablets, telephones, and ancillary systems.
• This position requires a high level of customer service, technical expertise, and timeliness.

Education:

• Minimum Bachelor’s Degree in Computer Science or Information Systems, or a Healthcare/Business related field. Equivalent combinations of education and experience will be considered.

Experience:

• Five or more year’s relevant experience, with a minimum of 2 years of experience creating SQL reports or extracts.
• Experience with report writing or analysis in a hospital EHR system is highly desirable. Experience in Meditech analysis or report writing (NPR & M-AT) is preferred.

Required Knowledge, Skills, and Abilities:

(This is not an all-inclusive list of knowledge, skills, and abilities. For further information please reach out to our human resource department.)

• Ability to create SQL queries and/or reports
• Demonstrated hands-on software and hardware troubleshooting experience.
• Strong working knowledge of PCs (including replacing hardware, software, troubleshooting issues, etc…)
• Demonstrated commitment to providing exceptional level of service to internal and external customers.
• Strong written and verbal communication skills are required, with demonstrated ability to communicate effectively with varied audiences in a highly collaborative environment.
• Strong organizational, time management, and analytical skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning.
• Proven critical thinking and problem solving abilities, including resolving complex problems requiring innovative solutions.
• Effective multi-tasking and prioritization skills with a sense of urgency.
• Ability to conduct basic research into hardware and software issues and products.
• Must be detail oriented and self-motivated.
• Knowledge of HIPAA privacy regulations.
• Proficiency with various software programs including Microsoft Office products (e.g. Excel, Word, PowerPoint, Outlook, etc…) is required.
• Ability to maintain a high level of confidentiality is required.
• Strong documentation skills required.

Schedule:

• Full time position (1.0 FTE)
• Weekly schedule: Monday through Friday
• Hours: Primarily 8:00 a.m. until 4:30 p.m.

Benefits:

• Competitive health and dental insurance options
• Flexible paid time off to balance work and life
• Retirement plan with immediate vesting and employer match up to 5%
• Free State-of-the-art fitness facility membership
• Generous tuition reimbursement
• Employer provided life and disability insurance

Organization Summary:

Sauk Prairie Healthcare is a nationally-recognized system of primary and specialty services headquartered in a new state-of-the-art facility. We set the standard for service excellence, patient safety, and overall quality.

Job Type: Full-time

Experience:

• creating SQL reports: 2 years (Preferred)