Hotline: 678-408-1354

REP 1, TELESALES Chamblee

Comcast Chamblee, GA 30341 Information Technology

Business Unit:
Job Summary:
Responsible for outbound telephone calls to residential or commercial
customers for the purpose of prospecting leads/upgrading current
customers, promoting products and services, and closing all sales from
new sales to sales to existing customers.

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how


    • you do your job
    – Own the customer experience – think and act in ways that put our
    customers first, give them seamless digital options at every touchpoint,
    and make them promoters of our products and services
    – Know your stuff – be enthusiastic learners, users and advocates of our
    game-changing technology, products and services, especially our digital
    tools and experiences
    – Win as a team – make big things happen by working together and being
    open to new ideas
    – Be an active part of the Net Promoter System – a way of working that
    brings more employee and customer feedback into the company – by joining
    huddles, making call backs and helping us elevate opportunities to do
    better for our customers

  • Drive results and growth
  • Respect and promote inclusion and diversity
  • Do what’s right for each other, our customers, investors and our


    • communities
    Core Responsibilities:

  • Makes outbound calls to existing customers to sell products such as


    • High Speed Internet, CDV, or Video service as well as displays a strong
    on focus on goal achievement and results.

  • Generates prospective customers through cold calling and closes sales


    • generated by cold calling by displaying excellent verbal and written
    skills.

  • Qualifies and follows up with sales leads.
  • Keeps up-to-date with industry knowledge, as well as the competitive


    • posture of the Company. Maintains a thorough knowledge of Company
    products/services.

  • Informs customers of new services available.
  • Contacts customers to check quality of services, to discuss past due


    • bills, or to verify installation dates.

  • Demonstrates strong influencing skills with customers, influencing


    • them to purchase products and services.

  • Manages customer interactions by resolving issues and managing


    • communication.

  • Regular, consistent and punctual attendance. Must be able to work


    • nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.


    • Job Specification:

  • High School or Equivalent
  • Generally requires 0-2 years related experience


    • Comcast is an EOE/Veterans/Disabled/LGBT employer

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    Contact Us

    Eltas EnterPrises Inc.
    3978 Windgrove Crossing
    Suite 200A
    Suwanee, Georgia
    30024, USA
    contact@eltasjobs.com

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