Project Manager

Please use the link provided to apply for this position.

https://deltadentalmo.clearcompany.com/careers/jobs/50b87ab2-fe80-9367-a82b-ee8ca91fea5f/apply?source=529594-CS-24579

Delta Dental of Missouri is seeking a Project Manager in St. Louis, MO. The role of the Project Manager is to plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle.

Essential Duties & Responsibilities:

Strategy & Planning

• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis.
• Set and continually manage project expectations with team members and other stakeholders.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.

Acquisition & Deployment

• Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company to complete project related tasks.
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.

Operational Management

• Direct and manage project development from beginning to end.
• Develop full-scale project plans and associated communications documents.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow stakeholders’ relationships vital to the success of the project.
• Other duties and responsibilities as assigned.

Education, Experience & Skills Required:

Formal Education & Certification

• Bachelor’s degree required.
• Project Management certification (PMP) and/or Lean Six Sigma – Black Belt certification is required or must be obtained within 12 months.

Knowledge & Experience

• 5+ years direct work experience in a project management capacity, including all aspects of process development and execution.
• Expertise with project management software, such as Microsoft Project is required.
• Proficiency using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), and Visio is required.
• Familiar with programming languages, including VB6, .NET and C# is preferred.
• Database systems experience with SQL Server 2005 or higher and Oracle 11g will be preferred.
• 2+ years of healthcare experience is preferred.
• Proven experience in leading project teams to problem solving approach is required.
• Demonstrated experience in personnel management is required.

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Personal Attributes

• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to bring project to successful completion through political sensitivity.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Adept at conducting research into project-related issues and products.
• Must be able to learn, understand, and apply new technologies.
• Customer service skills an asset.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Proven subscription to the company’s core values of integrity, trust and respect, innovation, stewardship, excellence and celebration.

Work Conditions

• Additional hours may be required in order to meet project deadlines.
• Ability to participate in training sessions, presentations, and meetings.
• Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.

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Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities require the ability to focus distant and near objects clearly. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands and arms to handle, feel and reach as well as operate a personal computer.

Job Type: Full-time

Required education:

• Bachelor’s

Required experience:

• Project Management: 5 years