Project Management Assistant (PMA) Service Desk Intern

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.

Bottom line? We outthink ordinary. Discover what you can do at IBM.

As a Project Management Assistant (PMA) Service Desk Intern your responsibilities will include, but are not limited to the following:

Subcontract Management

Pclaim, Labor Hours, and Headcount reporting and analysis

Subcontract Missing Time Card chasing

Research and support export errors and miscodes

Help Program Managers and PMO support team navigate the Pclaim tool and reports

Pclaim Profile creation with the recommended approval process

Continuous Data Quality updates with Pclaim Fields

Monitor and notify PM’s/PMO when Subcontract is approaching their stop date

Support Subcontract efforts to reduce Subcontractors where appropriate and perform Opti-match with IBMer’s

IBM is hiring this position to be located at our Rocket Center, West Virginia office (near Cumberland, MD). United States Citizenship, relocation to the Rocket Center area, and the ability to obtain a security clearance are required

CAREER GROWTH

Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:

Skill development: helping our employees grow their foundational skills

Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee’s strengths and career aspirations

Diversity of people: Diversity of thought driving collective innovation

In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role.

CORPORATE CITIZENSHIP

With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!

http://www.ibm.com/ibm/responsibility/initiatives.html

http://www.ibm.com/ibm/responsibility/corporateservicecorps

CICRC500

At least 6 months experience in working in an advanced level of Microsoft Excel

At least 6 months experience in writing technical documents

Basic knowledge in managing time and multi-tasking

Basic knowledge in working as part of a team with the ability to present at meetings

At least 1 year experience in working in an advanced level of Microsoft Excel

At least 1 year experience in writing technical documents

At least 1 year experience in managing time and multi tasking

able to obtain and maintain required Government Clearance as needed