Project Coordinator

We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

And we want you to join us. We’re hiring a PMO coordinator.

This person plans, directs, and coordinates activities to enable project management success for EA’s Customer Experience organization. This is a new position in the Program Services team, reporting to the Senior Manager of Project Management.

This role is part of EA’s Customer Experience organization. The Customer Experience organization strives to make EA known for taking care of its players. We’re players taking care of players and people talking to people – whenever, wherever, and however they need us.

The PMO coordinator will work with multiple teams across Customer Experience including, but not limited to, Programs, Insights, Operations, and Content. A typical day might see this person providing support to the Program Services team by administering tools access and support, preparing reports on projects and portfolios, and assisting in the development of business processes.

So how do PMO coordinators make great experiences for players? They:

• Assist in creation of project plans
• Track project metrics (scope, schedule, budget)
• Prepare reports on project progress and status
• Communicate reports on project progress and status
• Coordinate updates to business and operational process and training documentation
• Maintain project documentation and artifacts, ensure that all project information is appropriately documented and secured
• Analysis of project trends; assist in development of proposals for potential improvements to business process
• Provide operational support for:
  • Change management process
  • Confluence administration
  • Ideation and prioritization process
• Assist in Confluence administration by:
  • Managing Confluence access
  • Building and maintaining Confluence training materials and process documentation
  • Assisting in macro support
  • Assisting in audit support
• Coordinate review of change requests; implement approved changes
• Assist in management and configuration of PMO JIRA projects
• Assist in Planview administration by:
  • Managing Planview access
  • Building and distributing reports
  • Maintaining runbooks
  • Testing new configurations
• Provide support for Leadership Team requests as needed
• Provide support to Program Services as needed

If you’re interested in this role, you’ll need these skills or experiences:

• Strong organizational skills
• Ability to develop a project plan
• Ability to scope and propose the work needed for new engagements
• Ability to track and manage project costs
• Ability to prepare procurement documentation for project resources
• Strong oral and written communication skills
• Four-year college degree preferred
• CAPM preferred
• Technical project coordination preferred
• Experience in Agile, coordinating Sprint/Scrum work preferred

Compensation and Benefits

We love to brag about our great perks like comprehensive health and benefits packages, tuition reimbursement, 401k with company match and, of course, free video games. And since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives on creativity and individuality. At EA, we live the “work hard/play hard” credo every day. In addition to all of this, we offer a discounted onsite gym, Stepping Stone School onsite, and popcorn every Wednesday!

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.