Prize Analyst

JOB SUMMARY

The purpose of this job is to process claims and tickets submitted by players of the Georgia Lottery Corporation’s instant and on-line games for validation and payment, and support the District Offices and Kiosk operations, while providing quality customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include, but are not limited to:

• Processing prize claims up to and including grand prize winners,
• Supporting GLC Kiosks and District Offices in the validation and payment of prizes,
• Preparing daily reconciliations and journal entries.
• Performs the validation and prize payment functions for instant and on-line game grand prize winners, in accordance with GLC policies and procedures.
• Ensures appropriate prize claims are reviewed for legally mandated collection of debt owed to other participating state agencies (debt setoff), updating appropriate logs, files, and correspondence. Communicates with state agencies and processes confirmed debt setoffs, according to prescribed procedures.
• Handles prize related security issues, such as receipt of damaged, blocked, and altered tickets, in accordance with GLC policies and procedures.

KNOWLEDGE AND SKILL REQUIREMENTS

• High School Diploma (or GED) required. A Bachelor’s or Associate’s Degree in Business Administration, Accounting, or related business field is preferred.
• A minimum of two years of in-depth financial-related customer service, cash handling, and financial reconciliation experience (i.e. retail, banking, or call center environment).
• Basic skills in Microsoft Word and Excel required; excellent verbal and written communication skills required.
• Any combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job may be substituted for required years of experience.
• All applicants for this position must be authorized to work in the United States now and in the future without requiring sponsorship.

We offer a competitive salary, with excellent benefits and a great downtown office near MARTA and other conveniences. EOE/M/F/D/V

Job Type: Full-time

Education:

• High school or equivalent (Required)