Premium Auditor – Chicago, IL

This position will require frequent travel to insureds physical locations and other company offices around the United States or assigned geographical territory as necessary to complete the essential responsibilities outlined below.

• Develop accurate and complete audits on large workers’ compensation policies by examining policyholder’s payroll records and operations. Record and summarize proper payroll and classifications to be used for determination of premium.
• Perform analysis of insured’s business operations to determine appropriate classifications and exposures. Interpret and apply legislative and manual ruling which affect premium basis and policy coverage.
• Responsible for representing BHHC with customers including insurers, employers, agents, and brokers. This includes addressing customer questions, and concerns, taking appropriate action to resolve and correct problems, and responding to customer feedback to ensure the best customer experience.
• Maintain a high level of communication with other company departments regarding any conditions or changes in operations or finances discovered during the audit which could adversely impact the company.
• Work with National Premium Audit Field Team and Supervisor to drive ongoing improvements in premium audit process to enhance customer service experience.
• Maintain working knowledge of insurance manuals, guides, handbooks and other materials pertinent to job performance. Reviews all communications, bulletins and manual changes in order to maintain a current level of expertise needed to assure a professional audit.
• Arrange work in a logical, geographical pattern to reduce travel time and maximize time available for audits. Make appointments according to work schedule and company requirements. Prepare and submit audits according to company procedures on a timely basis. Submit activity reports, expense accounts, and any other reports as prescribed.
• Must be willing to work outside of assigned territory and accept assignments requiring overnight travel and undertake special projects and assignments as required by Premium Audit Supervisor.

• EDUCATION/EXPERIENCE: Five or more years of premium audit experience. Bachelor’s degree (B. A.) from four-year college or university or relevant experience.
• LANGUAGE ABILITY: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• MATH ABILITY: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• REASONING ABILITY: Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• COMPUTER SKILLS: To perform this job successfully, an individual should be proficient on the Microsoft Professional Suite of software; Internet software, Vendor software and Billing systems.
• CERTIFICATES AND LICENSES: none required