Patient Access Rep

Located minutes from Boulder, CO, in the charming community of Louisville, Avista Adventist Hospital is a comprehensive medical center that provides a full-range of medical specialties and exceptional health care to residents of Louisville, Broomfield and the surrounding Boulder area communities. With 114-beds, this full-service facility has been honored for excellence in cardiac, mom/baby and emergency care. It is also home to one of the area’s top joint and spine care centers specializing in hip and knee replacement, as well as spine surgery. Avista is proud to be recognized for its award-winning New Life Center, the area’s most innovative birth center and large Neonatal Intensive Care Nursery. In 2013, Avista was named among the Top 100 Hospitals for Patient Experience by Women Certified ® (womencertified.com) for quality physician communications, nurse/staff responsiveness, superior cleanliness and referrals by other women. With some of the lowest turnover and highest associate satisfaction scores in the industry, Avista Adventist Hospital has an excellent local reputation for its supportive culture, visionary leadership, strong team and daily living of what it means to truly care for the whole person – body, mind and spirit.

Job Description/Job Posting ID: 104994

Recruiter Contact: KatelinHazelwood@Centura.Org

Clinic/Department: 8762 AAH PT REGISTRATION

Hospital: AVISTA ADVENTIST HOSPITAL

Schedule: PRN

Shift: Variable

Position Summary:

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation. Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.

Minimum Education Requirements:

• High School Diploma or GED required

Minimum Experience Requirements:

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.

License/Certifications:

• CPR Certification (as required by facility)

Physical Requirements:

• Sedentary Work – prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014 . Centura Health is an Equal Opportunity Employer, M/F/D/V.