Part-Time Front Desk Attendant

This position supports the Decatur Active Living Division by performing secretarial and clerical duties related to the accounting and administrative operations of the department.

Major Responsibilities:

Leadership – Creates a high performance work culture by demonstrating a positive attitude and modeling the City’s mission, vision, and values. Demonstrates, promotes, and develops leadership, management, and technical skills for self and other employees. Conducts self with high integrity, proactive in conserving city resources, and seeks and incorporates customer feedback for continuous improvement of operations.

Effective Management – Takes initiative to accomplish tasks and identifies opportunities for improvement. Follows all established safety rules and departmental policies and procedures, and carries out oral and written instructions effectively. Provides responsive and timely feedback on status and progress of work assignments to supervisors and coworkers. Maintains an inventory of office supplies and requests purchases as necessary.

Teamwork – Creates an atmosphere of reliance and collaboration by building effective working relationships with supervisor, team members, outside agencies and the general public. Demonstrates cooperation and initiative in helping team members, supervisor, and other city employees with developing and implementing programs and objectives to improve the department and City. Provides timely information and feedback to supervisors and coworkers on status and progress of work activities.

Quality Service – Greets patrons as they enter the facility, monitors visitor sign-ins and answers telephone calls. Forwards calls to appropriate staff members and takes messages when needed. Promotes Active Living programming and responds to requests for information by providing knowledge of department services, operations and activities. Maintains records in both electronic and paper forms and ensures accuracy of record data by verifying information from computer database. Ensures proper distribution and delivery of interoffice mail. Uses Microsoft Office applications such as Word, Excel, and PowerPoint to produce forms, letters, labels, newsletters, flyers, spreadsheets, picture slideshows, etc. Accepts activity/event forms, registers participants for various programs, collects fees through various forms of payment and provides receipts. Posts registration and payment of fees to computer records and prepares deposits. Provides program instructors or leaders with enrollment rosters. Prepares purchase orders for the department. Assists with setting up and breaking down classroom furniture. Performs all other duties as assigned.

Minimum Qualifications & Physical Requirements:

High school diploma or equivalent required; specialized training in secretarial science or office management preferred. Prior experience in clerical and secretarial work or in office management preferred. Any equivalent combination of education and experience is acceptable.

Must be able to sit, walk, and stand for long periods of time. Demonstrates working knowledge of office terminology, procedures and equipment. Ability to work with computers and related software applications on a daily basis. Must have good verbal and written communication skills. Ability to establish and maintain effective working relationships with department staff, the general public and other city officials. Must be able to learn city and departmental policies and procedures. Must be able to perform basic math such as multiplication, addition, and subtraction. Must be able to count money accurately. Ability to complete multiple assignments under deadline conditions in a dynamic office environment. Ability to handle citizens, personnel and the general public professionally and politely. Ability to attend additional training as assigned.

How to Apply: All applications must be submitted online HERE

We do not accept e-mailed resumes as a part of the application process.