Outreach Coordinator (Full-Time)

OUTREACH COORDINATOR (FULL-TIME)

Public Safety Services Department

SALARY: $4,394 – $5,607 per month

OPENING DATE: 07/15/2020

CLOSING DATE: Open Until Filled

WORK SCHEDULE: 4 day workweek (Monday-Thursday).

Ability to work evenings and weekends as needed is required.

SUMMARY DESCRIPTION: The Outreach Coordinator will perform outreach and case management to

individuals deemed experiencing street homelessness in Stanton, engage clients to intervention services

and link appropriate resources to community based organizations and government agencies. The

primary purpose of this position is to coordinate housing options through street outreach.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

The following duties are normal for this position. These are not

construed as exclusive or all-inclusive. Other duties may be

required and assigned.

Provide strength-based outreach to encourage people

experiencing homelessness to engage in available

services; explain and reinforce services and resources

available to persons needing special assistance, including

social, health or other programs that offer resources and

provide services to the homeless.

Establish and maintain effective and positive working

relationships with clients through frequent/multiple visits to

foster support and encourage participation in programs,

housing, paraprofessional counseling and case

management services.

Develop and maintain collaborative working relationships

with various public and private service agencies,

community groups, and the faith-based community to

obtain services for clients and stay abreast of new trends

and practices in community outreach.

Assess client needs and characteristics; identify short-term

and long-term needs, provide resources and referrals

based on the client needs and coordinate service delivery

plans.

APPLICATION AND SELECTION

PROCEDURE:

Applications obtained at

www.ci.stanton.ca.us. A City

application must be completed

and submitted to Stanton City

Hall, 7800 Katella Avenue, (714)

379-9222, ext. 225, Monday –

Thursday, 7:00 a.m. – Noon and

1:00 p.m. – 6:00 p.m. or via e-mail

to hr@ci.stanton.ca.us.

Resumes or references to a

resume will not be accepted in lieu

of a completed City application.

Applications will be reviewed

carefully, and only those who

appear to have the best

qualifications will be invited to

continue in the selection process.

Meeting minimum requirements

does not guarantee an invitation to

compete further in the process.

Identify and provide recommendations to clients,

personnel and partnering agencies regarding

ongoing support services to meet client needs and

ensure that clients are receiving the most

appropriate form of care and/or support; assist in

accessing and obtaining services; instruct clients

how to self-assess and access services.

Educate community stakeholders regarding the

street outreach network available resources.

Process applications or registration forms for

services; may complete client demographic logs

and other statistical information.

Gather and document various types of data to

better understand client needs and assess client

eligibility for community resources; enter data into

the Homeless Management Information System

(HMIS) and the Coordinated Entry System (CES).

Maintain log of daily activities and complete simple

reports and other forms.

Attend community meeting, project updates, and

case management meetings as needed.

Research community resources that benefit clients

and enhance services provided by community

program.

May assist in coordination of outreach activities.

Use a computer to perform job-related tasks.

KNOWLEDGE:

Community resources and public assistance

benefits for at-risk populations in the City of

Stanton.

Principles and techniques of interviewing and

paraprofessional counseling.

Networking approaches to identify client relevant

support services.

Modern office methods, practices, procedures and

equipment.

Principles and practices of effective communication

and conflict resolution.

Basic techniques of record keeping.

Safe driving principles and practices.

ABILITIES/SKILLS:

Use persuasion and conflict management skills in

dealing with those contacted in the course of

performing assigned duties.

Communicate effectively with persons displaying

psychological and substance-induced behaviors

such as depression, anger and confusion.

Communicate orally and sufficiently to secure

information from clients, convey information on

services available and make referrals to services.

BENEFITS:

CalPERS 2% @ 60 (employee pays 7%

member contribution) or for new CalPERS

members effective January 1, 2013, 2% @

62 (employee pays ½ of total normal cost,

which is 6.25% currently)

4/10 Work Schedule

Group Medical, Dental & Vision Insurance

– several plans available with City

contribution toward premium costs

Vacation (96 hours per year with accruals

increasing after year 5)

Sick Leave (96 hours per year – maximum

accrual of 250 hours)

11 holidays plus 10 hours floating holiday

per year

City paid life insurance ($50,000)

City paid Short and Long Term Disability

plans

Employee Assistance Program

Deferred Compensation Program available

Winter Holiday Closure

The City does not participate in the Social

Security program, except for mandatory

1.45% Medicare Contribution.

REASONABLE ACCOMMODATION:

The Personnel Department will make

reasonable efforts in the application

and selection process to accommodate

persons with a qualified disability.

Please advise the Personnel

Department in writing in advance of the

selection process, including an

explanation as to the type and extent

of accommodations as well as

documentation from a qualified

authority of the requirements needed

to participate in the selection process.

IMMIGRATION LAW: In compliance

with the Immigration Reform and

Control Act of 1986, proof of identity

and eligibility to work in the United

States is required prior to the

employment start date.

BACKGROUND CHECK: Once an

employment offer has been made, all

candidates will participate in a

confidential background investigation,

have their fingerprints reviewed by the

Department of Justice and be required

to take a pre-employment medical

exam which may include a drug and

alcohol test prior to employment.

Work independently, be flexible, adapt, and manage multiple assignments in a fast-paced

environment.

Work effectively with a wide variety of people and populations by consistently exercising tact, good

judgment, and a proactive, problem-solving focused style.

Deescalate and resolve conflict effectively.

Excellent professional boundaries

Operate a computer; document and record information electronically and in written format;

maintain reports, logs and files; write clean and concise reports.

Understand and follow oral and written instructions.

Establish, maintain and foster positive and harmonious working relationships with those contacted

in the course of work.

Work independently in the absence of supervision.

EXPERIENCE/TRAINING/EDUCATION: Any combination of experience and training that would provide

the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities

would be:

Three years of applicable work experience providing case management, counseling, social

services or working with the homeless.

Equivalent to a Bachelor’s degree from an accredited college or university with major course work

in psychology, counseling, human services, sociology, social work or a related field.

LICENSE OR CERTIFICATE: Possession of, or ability to obtain, a valid California driver’s license.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Willingness to work variable hours including nights, weekends and/or holidays.

Exposure to outdoor conditions and inclement weather.

Ability to work in a standard office environment requiring prolonged sitting, standing, walking,

reaching, twisting, turning, kneeling, bending, squatting, crouching and stooping in the

performance of daily activities.

Occasional pushing, pulling, dragging and lifting office items weighing 25 lbs.

Movements frequently and regularly require using the wrists, hands and fingers to operate

computers and office equipment.

Ability to hear and convey detailed or important instructions or information verbally and accurately.

Average visual acuity to prepare and read documents.

Ability to communicate with both the public and co-workers in a clear and concise manner.

Ability to travel to different sites and locations.

Adapt to standard office sounds generated by office equipment as well as standard noise levels

resulting from communication with co-workers and the general public.

________________________________________________________________________________

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract and any

provision contained herein may be changed without notice.

THE CITY OF STANTON IS AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered

regardless of race, color, religion, sex, national origin, age, marital or veteran status, disability, genetic

status or any other legally protected status.