Night Auditor

JOB OVERVIEW:

Accurately balances all hotel and experience for 24 hours hotel operating period.

KEY DUTIES:

• Balances and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparations of all reports relevant to daily revenues.
• Balance and audit for accuracy all room and tax charges, cashier’s reports and quest and house accounts.
• Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expense
• Transmit credit card batches
• Act as hotel system liaison during night hours. Call in and open tickets with Micro’s, Protease, Aware, and System support during the overnight hours if a system fails or issues occur.
• Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
• Perform all Guest Service Representative Functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
• Promote team work and quality service through daily communications and coordination with other departments.
• May assist with other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Minimum: High School diploma or equivalent plus some customer service experience. Some college preferred. Must speak fluent English. Other languages preferred.

• Carrying or lifting items weighing up to 50 pounds
• Moving about the public areas
• Communicating with other people
• Handing objects, products and computer equipment
• Bending, stooping, and kneeling

Other:

• Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservations information
• Basic mathematical skills are used frequently
• Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
• May be required to work nights, weekends, and/or holiday

Job Type: Part-time

Job Location:

• Cheyenne, WY

Required education:

• High school or equivalent

Required experience:

• Customer Service: 1 year