NETWORK SYSTEMS ADMINISTRATOR I

EXAM NUMBER:
R2558E

FILING START DATE

May 24, 2017 at 8:00 a.m. (PT) – until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT:

Open Competitive Job Opportunity

DEFINITION:
Positions allocable to this class assist in the daily operation and administration of network and server operating system environments. Under supervision, following established guidelines, incumbents perform monitoring and/or administration duties of limited scope and difficulty.

CLASSIFICATION STANDARDS:
Incumbents in this first level Network class typically report to a lead or supervisory level network or information technology-related position. Incumbents install, configure, troubleshoot, repair, maintain, upgrade, and monitor performance of networks and servers. Assignments include support for network related software, hardware, and infrastructure. Incumbents are generally based in a centralized location or may be required to perform network related duties at field sites.

Incumbents possess working knowledge of computer networking principles and concepts and terms. They are experienced with the common elements of networking, including protocols, addressing, file servers, network clients, cable plant, and topologies. They support network applications and equipment such as e-mail, file and print services, routers, firewalls, fax and modem services, host access, network-related software and Internet services. Incumbents may be responsible for installing, servicing and moving servers and networking devices.

ESSENTIAL JOB FUNCTIONS:
Participates in network and server system administration and support functions, including applying patches, installing, repairing, maintaining, and upgrading hardware and operating systems.

Creates and manages user accounts and user roles or groups; assigns privileges, passwords and administers the network security system.

Establishes network connectivity to new nodes.

Provides assistance to network users in resolving routine network problems.

Monitors network security following established procedures.

Performs network backup and restore operations following established procedures.

Configures network devices as directed.

Participates with other team members on large hardware and software migration and conversion projects; assists in installing multi-platform interfaces.

Monitors network performance and reports problems according to established procedures.

Assists in the development and maintenance of network documentation, logs, and files.

Assists in allocating server resources and installing new servers.

Assists in the VLAN configuration process required to support the installation and maintenance of services over Internet Protocol (IP), such as audio, video and data.

Assists in the design and maintenance of network architecture, including hubs, routers, and physical network.

REQUIREMENTS:
SELECTION REQUIREMENTS:
Option I: A bachelor’s degree in Computer Science, Information Systems, or a closely related field and one year of full-time, paid experience in a centralized Information Technology organization* within the last five years in LAN design, configuration or administration.

Option II: Two years of experience within the last five years at the level of the Los Angeles County class of IT Technical Support Analyst II** working for the County of Los Angeles, providing hardware and software support services in a centralized Information Technology organization*, one year of which must have been in assisting in the installation, configuration, troubleshooting, repairing, maintaining, upgrading, and performance monitoring of networks and servers.

Option III : Two years full-time, paid experience within the last five years in LAN design, configuration or administration in a centralized Information Technology organization*.

LICENSE:
A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS: 3 – Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds.

SPECIAL REQUIREMENTS:

• Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit.

**Experience at the level of IT Technical Support Analyst II in the County of Los Angeles is defined as: providing a full range of technical information technology support services, including installation, configuration, testing, troubleshooting and repair of hardware, software, networks and applications in a centralized IT organization.

DESIRABLE QUALIFICATIONS:
Design, installation and configuration of wireless networks

Wireless network security

Design, installation and configuration of videoconferencing solutions

Video security and surveillance

Knowledge of Cisco stack of technologies (Cisco Data Center, Nexus Switches and Cisco’s Unified Computing System)

ADDITIONAL INFORMATION:
This examination will consist of TWO (2) parts:
Part I : An online computerized written test weighted 40%. The online computerized test will measure deductive reasoning, professional potential, achievement, independence, influence, confidence & optimism, and reliability.

Part II : An online computerized written test, weighted at 60%, assessing two Professional/Technical Knowledge areas:

Networking Concepts, covering the following topics: Administration, Configuration Troubleshooting, Connectivity Troubleshooting, Design, LAN and WAN Technologies, Network Devices, Network Standards, Protocol Stacks and Routing Protocols.

Network Technical Support, covering the following topics: End User Support, Network Design, Network Health, Network Security, Switching and Routing, WAN Support, Wired LAN Support and Wireless LAN Support.

Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible register.

THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

NOTE: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination.

This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year.

Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone.

TEST PREPARATION

Study guides and other test preparation resources are available to help candidates prepare for employment tests. You can access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.

ELIGIBILITY INFORMATION

The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly.

NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS .

VACANCY INFORMATION

The resulting eligible register will be used to fill vacancies in the County of Los Angeles.

AVAILABLE SHIFT: Any

APPLICATION AND FILING INFORMATION

In order to receive credit for any type of college degree, such as a Bachelor, Master, or Doctorate degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization. Education verification must be submitted within fifteen (15) calendar days from application submission.

Applications must be filed online only. We must receive your application by 5:00 pm, PST, by the last day of filing. All required documents must be submitted within fifteen (15) calendar days from application submission. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach required documents, you may email them to hkim@hr.lacounty.gov Please ensure to reference your full name, the examination title and number on the subject of your email. Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this web site.

IMPORTANT NOTES:
All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE application and you may be disqualified.

SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member’s or friend’s user ID and password may erase a candidate’s original application record.

California Relay Services Phone: (800) 735-2922

ADA Coordinator Email: adarequests@hr.lacounty.gov

Teletype Phone: (800) 899-4099

Alternate Teletype Phone: (800) 897-0077

Department Contact Name: Heidi Kim

Department Contact Phone: (213) 738-2009

Department Contact Email: hkim@hr.lacounty.gov