NETWORK ENGINEER/SYSTEMS ADMINISTRATOR

The City of Carlsbad is a scenic coastal community located in North San Diego County along the 78 Corridor. The city’s population is nearly 110,000 and covers 40 square miles, nearly 40 percent of which is dedicated to open space, including three lagoons, 46 miles of hiking trails and seven miles of coastline. The City offers its residents an enviable range of opportunities for living and working in a community acknowledged for its high quality of life. Its economy is based on a diverse set of industries that offer a range of career opportunities.

The City’s IT department connects Carlsbad by delivering innovative technologies to internal and external customers. The department is in need of a leading-edge Network Engineer/Systems Administrator to use their sound experience and expertise to resolve technical problems and assist with new solutions relating to servers, networking and infrastructure.

The Network Engineer/Systems Administrator develops, configures, deploys and maintains the enterprise network server systems to avoid interruptions in network services. Network Engineers/Systems Administrators assigned to the telecommunications network are responsible for the management of the city’s enterprise voice network, voice mail system and cabling projects. Network Engineer/Systems Administrators may lead the work of less experienced team members or project teams.

Please Note:
Interview dates are to be determined.

Key Responsibilities:
Performs routine network maintenance i.e. network servers, routers and switches.

Creates new users and associated file access rights.

Identifies and resolves computer and network problems.

Performs a variety of duties in the monitoring, installation, testing, configuration and troubleshooting of hardware and software and system or application upgrades.

Installs cabling and wiring for systems, telecommunication systems and peripheral equipment.

Conducts repairs and maintains preventative maintenance schedules for application, network and access services.

Conducts troubleshooting on assigned user rights, file access, security settings, server and server communication, and enterprise print systems.

Conducts system and database backups as necessary; files backup tapes and maintains tape library.

Provides assistance to information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software.

Monitors antivirus definition updates for servers/desktops.

Provides technical training to end users.

Maintains network, file and print server(s) and network infrastructure for the city.

Maintains network service on Inter and Intranet, manages and maintains assigned directory infrastructure, group policies, protocols and account management within defined ranges.

Performs testing, applies patches and writes code to enable network systems integration.

Maintains network and file and print server(s) and network infrastructure for the city.

Integrates and maps business needs and strategies of internal and external customers and maps into technology infrastructure and solutions.

Manages and maintains server OS patches and upgrades, including virtualized environments.

Acquires system products and makes preparations for implementation and integration.

Supervises and/or assist in cabling, including installation and design of cable/fiber installs inside city buildings.

Monitors and maintains email systems.

Provides project support on server/application projects.

Leads and or participates and contributes on projects of moderate scope relating to server maintenance, backup maintenance and/or audio visual system maintenance.

Assists in establishing technology user policies and procedures.

Designs, manages and implements Apple’s Mac OS enterprise infrastructure.

Architects and manages the deployment and lifecycle for mobile telecommunications

Oversees and manages audio and video infrastructure including live streaming and AMX functionality

Supports Citrix VDI environment for mobility solutions

Telecommunications Responsibilities:
Typically assigned at the Network Engineer/Systems Administrator level

Manages and administrates voice network for the enterprise.

Manages and administrates voice mail system.

Manages and administrates cabling projects.

Configures and manages wide area communication devices.

Coordinates installation, maintenance and troubleshooting of wide area communication lines.

Researches, analyzes and maintains voice and data communication lines and circuits.

Provides technical guidance to ensure installed phone systems, voice mail and data communications are reliable.

Manages and configures Active Directory components such as Group Policy,DHCP,DNS

Ability to operate high level visualized environments including Vmware in a Hybrid

Qualifications:
Knowledge of Microsoft Windows Operating Systems.

Knowledge of general E-mail and other collaboration technologies.

Basic knowledge of infrastructure device installation, configuration and maintenance.

Knowledge of network servers, storage systems and maintenance.

Knowledge of network connectivity.

Knowledge of computer network operations limited to moderate scope.

Ability to learn and utilize general networking protocols.

Ability to troubleshoot end user network access.

Ability to perform basic purchasing.

Ability to work independently with occasional supervision.

Working knowledge of batch scripting.

Knowledge of Cisco networking.

Ability to implement backup technologies.

Ability to design, plan and manage virtualization environments.

Knowledge of directories, group policies, file systems, domains and protocols.

Knowledge of network security issues.

Knowledge of Cisco Telepresence solutions strongly preferred

Knowledge of teleconferencing solutions i.e. Webex and Bluejeans strongly preferred

Experience & Education:
Bachelor’s Degree in Management Information Systems, Computer Science, Information Technology or a related discipline, or equivalent experience/combined education, with 5 years of professional experience.