Nature Sanctuary Property Manager

Position Summary

The Nature Sanctuary Manager is responsible for planning, directing, implementing and overseeing interior and exterior maintenance to create an environment that serves the ANS mission and is safe and cost effective. These duties include but are not limited to the repair and upkeep of the appearance of building structures, systems, and nature sanctuary grounds, safety and security, equipment purchasing, space planning, utilities, and related contracted services. The position requires some early morning, evening and weekend work on an as-needed and on-call basis.

Essential Duties and Responsibilities

Facilities Maintenance & Assessment

• Develop high standards for and establish a cleaning and preventive maintenance routines for the facilities to ensure system efficiency, safe conditions and top quality property appearance
• Plan and budget for annual maintenance, improvement, repair and replacement activities and projects
• Plan, schedule, perform or contract for normal upkeep activities to maintain excellent working conditions and physical appearances; take appropriate actions and measures to correct defects and deficiencies
• Document facility management practices, principles, and procedures; identify, develop and implement new methods, policies, procedures, and systems to improve existing operations

Nature Sanctuary Grounds Maintenance & Program Support

• Maintain and improve the grounds, including lawns, landscaped areas, fields, trees, forest, pond, nature trails and perimeter fencing in coordination with Assistant Property Manager
• Maintain parking lots and driveways, with special attention to safety of users
• Oversee proper maintenance and repair of all ANS equipment and tools
• With Volunteer Coordinator, work with and schedule volunteers (e.g. ANS volunteers, Eagle Scouts, Alternative Community Service) to support facilities maintenance and grounds stewardship

Safety, Security, and Compliance

• Serve as an on-call ‘first responder’ responsible for addressing event, safety, security and weather-related issues
• Manage inclement weather events to ensure that the sanctuary remains safe and operable for the public and staff
• Ensure all facility-related safety requirements are met, and that staff are trained on procedures and equipment as needed
• Install proper security measures to ensure the safekeeping of guests, staff and the facilities
• Oversee and manage all on-site inspections of facilities and ensure ANS complies with, and maintains comprehensive records regarding, all federal, state and local rules, laws, regulations, codes and ordinances applicable in Montgomery County, Maryland
• Oversee uses of grounds for the environmental education programs with appropriate trails, exhibits and structures
• Support interpretation and promotion of activities by maintaining signs of the grounds and buildings

Support Staff and Build Relationships

• Lead the monthly Staff/Volunteer Sanctuary Committee monthly and participate in the Board Sanctuary Master Plan Committee as requested
• Working with the assistant property manager, coordinate with the Rental Coordinator, Sanctuary Shop Manager, Education and other staff to support physical setup needs of programs and other activities
• Support Sanctuary Committee to ensure the Facilities are in the best condition possible and Sanctuary Master Plan Committee to develop a workable master plan
• Respond to public inquiries about ANS and Woodend
• Maintain good relationships with neighbors, local police and fire authorities

Budgeting/Planning

• Develop and implement departmental goals and objectives to support and achieve Strategic Plan goals and guide daily operations
• Create supporting operational and capital budgets, and manage to and report against budget levels

Vendor Management

• Oversee contract negotiations and competitive bids for purchased services and equipment
• Set high standards for quality and timeliness of contract work and monitor and uphold those standards
• Together with Comptroller and Executive Director, manage bidding process for large scale renovation projects
• Manage contractors, work-quality and schedule adherence for large scale renovation projects
• In conformance with ANS procurement policies, solicit competitive bids from contractors for maintenance and small-to-medium sized projects; advise on selection ensuring best possible price and performance
• Manage contracted, ongoing maintenance work (e.g. cleaners, lawn, landscape and tree services, snow removal, trash, recycling) and as-needed repair and replacement services (e.g. electrical, plumbing, building systems and construction designers, engineers, project managers) to ensure high-quality facilities conditions; motivate, consult with, and negotiate effectively with contractors
• Regularly review vendor contracts and schedules; conduct vendor bidding processes to ensure the organization is purchasing goods and services at competitive rates

Management/Supervisory Responsibilities

• Supervise, assign work to, and evaluate Assistant Property Manager and other part-time, short-term, or volunteer personnel
• Prepare and deliver performance appraisals
• Mentor and coach to develop competencies; lead by example and model behavior

Qualifications/Requirements

• Five to seven years of progressive experience in a leadership role in facilities management (i.e. building and grounds maintenance management/operations) as well as a technical background in facilities management and maintenance
• Experience working in a natural habitat setting and familiarity with habitat management, stormwater management, and eco-friendly facilities practices.
• Bachelor’s Degree or Facility Management certification preferred
• Driver’s license and good driving record
• Strong communication, organizational, interpersonal, and customer service skills desired
• Fluency in English; bilingual in Spanish helpful but not mandatory
• Sense of urgency, follow through and excellent responsiveness
• Record of meeting deadlines
• Strong communication skills and a positive attitude
• Strong interpersonal skills and initiative
• Knowledgeable about and able to implement safe working procedures and to identify hazards.
• Strong working knowledge of power equipment, electrical, plumbing and mechanical systems
• Understanding of the principles of maintenance management programs
• Ability to comprehend, analyze, and interpret complex documents including blue prints, diagrams, schematics, specifications, manuals, and contracts
• Ability to maintain and teach others the highest standards of cleanliness and maintenance
• Demonstrated strong and effective management and supervisory skills, including planning, organizing, communicating, influencing, gathering and using information, and motivating staff and contractors to achieve results
• Ability to work well in a team environment as well as independently without direction
• Good problem solving skills and ability to select actions/resolutions
• Professional behavior and ability to build positive relationships with staff
• Ability to exercise fiscal responsibility while safeguarding assets
• Ability to calculate intermediate figures such as percentages, discounts, and commissions
• Proficiency in Microsoft Office Suite, Outlook, document imaging, web based systems

Physical Requirements

• Ability to lift 50 pounds
• Ability to perform construction, carpentry, plumbing, mechanical, painting and other similar activities
• Ability to respond to urgent needs and work under pressure
• Familiarity with emergency preparedness and emergency response plans and procedures
• Ability to work extended hours (nights, weekends, holidays and overtime as required, including on-call duty)

To Apply

Email a cover letter and resume by July 15, 2017

Job Type: Full-time

Salary: $50,000.00 to $60,000.00 /year

Required experience:

• Property Management: 5 years