Library Clerk

*This posting will close on Wednesday, June 9, 2017 at 12 noon, however is subject to close at any time without prior notice. Thank you.*

The City of Aurora’s Library and Cultural Services Department is looking for a Library Clerk to provide the highest level of customer service. The qualified candidate will Performs general library circulation services for library customers. This position may be hired to work primarily at a specific facility but will substitute at other locations at times and, depending upon future staffing needs, be re-assigned to a different primary facility.

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we’re growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity , Respec t, Professionalism , and Customer Service , and we welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs
• Internal educational programs to assist with career advancement
• Access to innovation work spaces

Library and Cultural Services

The Library and Cultural Services Departments vision is to empower an environment of lifelong learning and cultural enrichment by stimulating learning and literacy, inspiring creativity, and integrating arts, culture and history into the lives of Aurorans. We have two divisions within the department: Library and Cultural Services, both offering a variety of free programs and services to the community.

Library Services

• 6 locations
• Books, CDs, DVDs, magazines
• Database and language learning programs
• Public computers
• Study space
• Retirement centers and community events and programs or activities for all ages

Cultural Services

• Aurora History Museum
• Aurora Fox Theater
• Bicentennial Arts Center
• The Show Wagon
• Art in Public Places collection (over 240 commissioned pieces around the city)

PRIMARY DUTIES AND RESPONSIBILITIES
Incumbents perform basic and routine customer service functions such as:

• Checks books/other items in and out through computerized system
  
• Answers general customer questions regarding library policy, procedures and customer accounts
  
• Answers basic reference, reader’s advisory and general customer questions
  
• Redirects more advanced reference questions to Reference staff as appropriate
  
• Operates a cash register, conducts customer payment transactions, maintains a cash drawer
  
• Performs data entry into library system, spreadsheet and other databases
  
• Sorts, processes, shelves and assists with other general library materials inventory management duties
  
• Assists with research and programs as needed
  
• Proactively ensures that library space is neat and organized (i.e.. furniture and equipment is in order, shelves are well organized, displays are creative and refreshed regularly)
  
• Performs other duties as assigned
  

MINIMUM QUALIFICATIONS
Education : High School Diploma or GED

Experience : At least 6 months customer service and/or retail experience

Preferred Experience : Experience within a library system

An equivalent combination of education, training and experience that demonstrates required knowledge, skills, and abilities may be considered.

Licenses and Certifications: As assigned, specialized certifications may be required, such as:

• Driver’s License

WORKING CONDITIONS
Physical Demands:

• Light to sedentary physical work requiring the ability to lift 40 pounds with or without assistance
• Frequent lifting, carrying, walking and standing
• Hand/eye coordination to operate computer keyboard
• Vision to read and interpret reports, documents and other written information
• Frequent speech communication and hearing to maintain communication with employees and citizens

Work Environment:

• Works primarily in clean, comfortable environment with shared work stations and equipment
• Shift work to include days, nights, working weekends and holidays

Equipment Used:

• Frequently uses computer keyboard and telephone, fax machines, copiers and microfilm equipment
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

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For Veterans points: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.

Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.