Learning Analyst

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

The Global Community Operations Learning Team focuses on building, implementing and ensuring quality of all learning programs for our customer support community. The Learning Analyst is an analytical and technical problem solver, who is able to dive into unstructured environments to use data to uncover insights that drive global learning initiatives and learning outcomes. You will build scalable processes and tools that enable internal and external stakeholders to leverage data and act upon insights. You will have the opportunity to work on a wide range of high-priority projects, and have exposure to multiple stakeholders in other regions.

In addition to analytical skills, you should have excellent time-management and organizational habits, a creative and problem-solving mindset, and the ability to clearly communicate and present information.