IT Operations Manager/Leader

Putnam|Northern Westchester BOCES anticipates a full time vacancy for an IT Operations Manager to assist the Director of Information Technology with the supervision of department staff, management of IT Operations/Infrastructure/Services, project management, strategic planning, goal-setting, implementation of industry best practices, etc.

Duties include, but are not limited to:
Providing implementation/planning/project leadership and subject matter expertise in the areas of: organizational intelligence(data), IT applications, infrastructure, telephony, web development, etc.

Managing operations/technical projects ensuring that they are of the highest quality and delivered on time.

Assisting in the establishment of organizational intelligence systems for gathering, analyzing, and reporting data in usable and meaningful ways.

Providing expert “hands on” IT infrastructure and end-user support as necessary.

Interacting with the agency end-user community to understand/assess future needs and capitalize on opportunities to improve the delivery of IT services.

Preparing technical documentation and conduct training for technical/non-technical agency staff and the end-user community.

Working with the Web Application Development team to make updates and drive necessary code-level changes to custom applications.

Assisting with budget preparation, monitoring, and management of available funds.

Performing other duties as assigned.

QUALIFICATIONS:
Experience in leading a technology team, including employee development/management.

Proven experience in the leading of operations and technical implementation projects.

Understanding of data analysis, data warehousing, and business intelligence tools.

Working knowledge of a variety of computer hardware (including servers), software, infrastructure, virtualization, telephony, relational databases, and web development.

ITIL, Agile, and/or PMP certification is preferred.

Must qualify through Civil Service as either a:
A)Computer Systems Manager: http://www.westchestergov.com/hr/jobspecs/ljs/local/C/COMPUTERSYSTEMSMANAGER.pdf OR

B) Assistant Computer Systems Manager: http://www.westchestergov.com/hr/jobspecs/ljs/local/A/ASSISTANTCOMPUTERSYSTEMSMANAGER.pdf

CHARACTERISTICS DESIRED:
Proactive self-starter that possesses initiative, resourcefulness, good judgment, and the ability to think critically/strategically.

Innovative, independent thinker with a collaborative team approach.

Passionate about technology and providing high level customer service.

Highly organized, efficient, and attentive to detail, with excellent follow- through.

Eagerness to learn new techniques/technologies and has a positive can- do attitude.

Commitment to the continuous improvement of IT operations/infrastructure/services.

Ability to prioritize and manage multiple tasks at one time, with accuracy.

Strong written/verbal communication and presentation skills; ability to communicate effectively with technical and non-technical audiences.

Must have a positive, can-do attitude with a commitment to the PNW BOCES mission of service and innovation through partnership.

To Begin: On or about Jun. 01, 2018

For additional information please contact:
Please apply through OLAS at www.olasjobs.org/lhv

Application Deadline: May 01, 2018