Hotline: 404-491-0865

IT Help Desk (Entry-Level)

ACI Federal Arlington, VA Developer

POSITION SNAPSHOT: Responsibilities

  • conduct operations in support of the Enterprise Service Desk
  • execute scripts
  • answer calls
  • troubleshoot/resolve/and or escalate technical issues
  • open and close tickets
  • correlate events and incidents for management of Information Technology (IT) Services

MINIMUM REQUIREMENTS

  • One (1) year experience in IT required including at least one (1) year of customer service experience in IT.
  • Security+CE

Job Type: Full-time

Salary: $40,000.00 /year

Required experience:

  • Help Desk: 1 year

Required licenses or certifications:

  • Comptia A+, Network+, or Security+
  • Secret Clearance
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Contact Us

Eltas EnterPrises Inc.
3978 Windgrove Crossing
Suite 200A
Suwanee, Georgia
30024, USA
contact@eltasjobs.com

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