IT Field Technician

Essex Technology Group, the parent company of the successful Bargain Hunt retail chain is growing its IT department again! We’re looking for another IT Field Technician to expand our current in-house team. With 71 stores in 9 states, we’re rapidly expanding and need help setting up new locations and supporting our existing ones. Headquartered in La Vergne, TN, Essex is one of the top 5 reverse logistics companies in the United States.

The Field Technician position will be responsible for using his/her skills to provide assistance to our various departments in resolving technical problems, installing IT equipment, and maintaining existing systems (desktops, servers, wireless infrastructure, firewalls, etc.).

This position will be exposed to a wide range of technology and should have a minimum 2 years of IT experience in a corporate/professional environment. This is an excellent position for someone who is seeking to become a well-rounded IT professional with wide exposure in the field. We do almost everything in house and have many opportunities for you to add to your skill set in a fun and challenging environment.

• Our normal work schedule is Monday through Friday from 7:30am to 4pm
• We seldom work nights or weekends, and only when necessary
• Moderate out of state travel in a company vehicle is required with this position (a company card will be provided for hotel and meal expenses)
• On call duty is by rotation and is usually 1 week out of 9
• When not traveling, you will be working out of our offices in La Vergne, TN
• We have full benefits package and 401k program

Basic qualifications include:

• Understanding of basic computer/network concepts and terms
• Experience with Microsoft Operating Systems
• Experience with Microsoft Office
• Experience troubleshooting and repairing PC’s
• Good written and verbal communication skills
• Organizational skills
• Willingness to work and positive attitude
• Authorization to work in the U.S. without sponsorship

Advanced qualifications include:

• Network + Certification or equivalent experience/knowledge
• A+ Certified or equivalent experience/knowledge
• Commercial Firewall configuration experience/knowledge
• Switch configuration experience/knowledge
• Active Directory experience/knowledge
• Server Experience/knowledge

Job Type: Full-time