Infrastructure Engineer

Infrastructure Administrator

Company and Position Profile

iovation is in the business of making the Internet a safer place. We’ve spent the last twelve years developing award-winning technologies that now stop more than 250,000 fraudulent activities every day for our clients around the world. We help protect retailers, banks, insurers, gaming operators, dating sites, social networks and other businesses from credit card fraud, identity theft, account takeover and other abuses. Clients leverage our device-based intelligence network of 3 billion devices and 30 million client-reported fraud and abuse reports. Our challenge at iovation is to make amazing tools and help people put them to work.

The Infrastructure (Linux) Administrator position provides the opportunity to join the iovation IT team to handle engineering & ongoing system engineering and administration. This position reports to the Infrastructure Manager.

The Infrastructure team is responsible for the availability and scalability of our Production, QA, Development and Corporate IT systems platforms.

You must be a self-starter with a passion for exposure to new technologies and ability to expand your skills and knowledge. Our work environment is fast-paced and duties and priorities shift quickly. To be successful with us, you must be flexible and able to adapt to changing priorities while managing your existing project priorities.

Job Responsibilities

Build and operate systems for a rapidly growing SaaS hosting infrastructure

Provide Linux and virtualization expertise for high volume production systems

Act as primary datacenter hardware owner, including racking and stacking new hardware, receiving new equipment, maintaining system inventories, etc.

Troubleshoot hardware issues with vendors and manage hardware support tickets

Participate in systems on-call rotation

Support system monitoring, efficiency and performance tools

Respond to trouble-tickets via an internal application and/or phone reports

Document systems and configurations

Other responsibilities as assigned

Requirements

Bachelor’s degree in computer science/technical field or the equivalent in work experience

Demonstrated experience supporting VMware and Linux systems in a 24×7 production environment

Thorough understanding of the Linux/Unix shell scripting (bash, ksh, csh, sh)

Strong awareness of system automation strategies (Yum, kickstart, Puppet)

Demonstrated experience with VMware vSphere deployments

Demonstrated experience with web tools, including tomcat, resin, PHP and Apache

Strong interpersonal and communication skills; capable of articulating ideas; able to express opinions in a team environment

Must be detail-oriented, understand the importance of controlling change without delaying deliverables

Server hardware support (Dell or Supermicro hardware running CentOS)

Mechanical Server Racking, Cabling, Installation

Strong mechanical aptitude (i.e. understand the internal workings of a Dell server)

Works well in a team environment with a superior customer service ethic

Physical Requirements

Frequent sitting, listening and talking; intermittent standing and walking; intermittent bending and twisting of the upper body (in the event of traveling/working from remote locations). Close detail work requiring visual acuity.

This position description is not intended to be and should not be construed as an all inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position’s activities and requirements, management reserves the right to modify, add or remove duties as necessary.

iovation is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.