INFORMATION TECHNOLOGY SPECIALIST, ISD (SYSTEMS SOFTWARE)

EXAM NUMBER: W2568L

TYPE OF RECRUITMENT: Open Competitive Job Opportunity

DEFINITION:
Acts as a consultant in a technical and specialized field of information technology.

CLASSIFICATION STANDARDS:
Positions allocable to this class are found only in the Internal Services Department and are distinguished by their responsibility for directing and/or monitoring the work of project teams, acting as consultants to project managers, departmental management, and customer management, or performing technical work in a specialized field of information technology. Positions report to a Section Manager, IT, Systems Programming, or to an Administrative Manager XIII (Division Manager) or higher (Branch Manager).

Designs, develops, implements, and supports systems, integration and software (e.g., storage projection system, automated provisioning, and server/storage configuration) for large scale, complex systems ensuring that design criteria are compatible with user requirements and have the flexibility to accommodate foreseeable future developments in systems requirements.

Designs, develops, and implements the internal software to display performance data for presentation of existing and new reports.

Analyzes and solves the more complex systems software including system configuration or anomalies and performance or operational problems.

Analyzes systems performance data and projects computer workload capacity analysis and management utilizing commercial products (e.g., Unisphere, SVC, vPlex, Clarity, VMWare vCenter, and UCS Manager) for the purposes of cost recovery, budget, and performance analysis.

Supports and maintains data collection process for performance and capacity planning data repositories.

Prepares and presents ad-hoc, daily, monthly, and yearly data storage and virtual computing environment, resource utilization, trend analysis, and projection report for capacity planning.

Reviews the work of outside vendors to ensure that contract work meets departmental technical and compatibility standards.

Provides technical and operational support in the development of major technical plans for the County.

One year of the required experience must have been in the installation, configuration, testing, maintenance, modification, customization, and improvement of operating systems or teleprocessing systems software and access methods for large-scale*** symmetric multiprocessor computer storage systems in a high-availability environment supporting critical online systems and requiring comprehensive change management, problem management, and disaster recovery programs.

SPECIAL REQUIREMENT INFORMATION:

• Principal Operating Systems Analyst in the service of Los Angeles County is defined as providing technical leadership or supervision of work involving complex operating systems and associated software, hardware, storage and servers, including midrange and virtual computing systems, hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures and comprehensive back-up and recovery solutions.

**A Principal Application Developer in the service of Los Angeles County performs highly specialized and complex information systems analysis and programming tasks and acts as technical expert for development or maintenance of one or more major systems. This position may also function as a lead for application development projects and may supervise lower level application development personnel.

***Large-scale is defined as three or more enterprise storage systems with a combined capacity of a Petabyte.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
2 – Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping, or squatting. Considerable walking may be involved.

Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the Eligible List.

ELIGIBILITY INFORMATION:
The names of candidates receiving a passing grade in the examination will be placed on the Eligible List in the order of their score group for a period of six (6) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment.

SPECIAL INFORMATION:
A thorough background investigation (including fingerprint search and reference verification) will be required of candidates. Candidates who are found to be unsuitable for employment as an IT Specialist, ISD (Systems Software) will be removed from the certification list pursuant to Civil Service Rule 6.04.

DISQUALIFYING FACTORS INCLUDE, BUT ARE NOT LIMITED TO:

• Felony convictions.
• Certain job-related misdemeanor convictions.
• Certain serious traffic convictions or patterns of traffic violations (e.g. 4 or more moving violations within the past 2 years, failure to appear, at-fault accidents and driving under the influence).
• Illegal use of certain controlled substances.
• Poor employment history.

VACANCY INFORMATION:
The resulting Eligible List for this examination will be used to fill vacancies in the Internal Services Department, Computing Services Branch located at 9150 E. Imperial Highway, Downey, CA 90242.

SHIFT: Day

APPLICATION AND FILING INFORMATION:
Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" button for this posting. You can also track the status of your application using this web site. If you are unable to access the website, you may enter the following link to access your profile:

https://www.governmentjobs.com/careers/lacounty

We must receive your application and additional documents, if any, by 5:30 pm, PST, on the last day of filing. If you are unable to attach the required documents you may fax or email the exam analyst within 15 calendar days of filing. Please include the exam number and the exam title.

Provide any relevant job experience and training in the spaces provided so we can evaluate your qualifications for the job. For each field, give the name and address of your employer, your title, beginning and ending dates, number of hours worked per week, description of work performed.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

Direct copies of class specifications and selection requirements as your description of duties will not be sufficient to meet requirements.

SOCIAL SECURITY NUMBER: All applications must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member’s or friend’s user ID and password may erase a candidate’s original application record.

ADA Coordinator Phone: (323) 267-2432
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077
California Relay Services Phone: (800) 735-2922

Department Contact Name: Hugo Vasquez
Department Contact Phone: (323) 881-3670
Department Fax: (323) 780-9006
Department Contact Email: hvasquez@isd.lacounty.gov