Information Management Systems Specialist Reposted

Responsible for providing senior technical leadership and software development services to develop customized software solutions and implement 3rd party software associated with FIT enterprise systems. Collaborate with peers within IT and representatives from various FIT academic and administrative departments to solve software-related issues, develop requirements, implement solutions, and provide ongoing support.

Duties:

Provide strong technical leadership, design and hands-on programming services to deliver strategic software solutions and services to FIT business areas, end-users, and the college at-large. Provide technical leadership to Enterprise Application Services team members through the development and implementation of standards, best practices and information sharing to expand skills of team members.

Additional responsibilities include:

Working with other Enterprise Application Services team members to support various 3rd party application packages such as Banner (e.g., modules, workflows, and document management)

• Maintenance of existing environment, includes production support work with Ellucian
• Review and implementation of new modules, workflows, document management, etc.

Providing hands-on support to maintain and enhance custom developed applications, such as Account Provisioning System for student, employee, and non-employee access to email and various on-line information system services.

• System is written in SQR/PL SQL
• Position is expected to be able to meet with clients and perform full SDLC and IT Governance activities from client engagement through delivery of requests and measuring results against business case

Programming Activities

• Perform programming activities and responsibilities as assigned
• Develop and oversee ETL programs
• Perform evaluations of existing software inventories (e.g., SQR programs) to develop requirements for and perform conversions to new programming languages (e.g., PL/SQL) and technologies for supportability and effectiveness.

Collaborating with peers across IT to deliver Client and Production Support activities

• Break fix actions
• Addressing client questions/issues
• Review of new systems

Providing Technical Leadership

• To assigned projects
• Mentor and develop other team members

Technical/Professional Skill Development

• Attend SUNY and vendor provided technical training classes, as requested
• Attend vendor conferences, as requested
• Attend professional development classes, as requested

Requirements:

A Bachelor’s Degree with a minimum of five years of related working experience is required. A degree in Computer Science is highly desired and a Master’s Degree in a related field is an added plus.

Expert-level Oracle PL/SQL programming and Oracle SQL skills. Three plus (3+) years as a Business Analyst or Programmer/Analyst. Proficient knowledge of data modeling techniques, Oracle Relational Database Management System, and using UNIX/LINUX operating systems. Ability to employ the Oracle Data Dictionary as a tool to provide Banner programming and client support.

Proven experience collecting, developing requirements for, designing, programming, coordinating testing and deploying appropriate technology solutions. Highly skilled in the discipline of writing ETL (extraction, translation and load) programs in support of various business use cases including data manipulation, data feeds, and reporting.

Working knowledge of Structured Query Report Writer (SQR) with the ability to translate programs to PL/SQL is highly desirable.

Proven experience working with business stakeholders in a technical leadership role through all aspects of software implementation, upgrade, and bug/fixes. Proven experience managing one or more 3rd party software packages related to a business function. Experience working in a technical leadership role on projects to implement complex business systems. Proven technical experience with and in-depth understanding of a higher education ERP such as Banner, PeopleSoft, Jenzabar, Colleague or PowerCampus. Ability to advise on and institute best technical practices with respect to an ERP programming support. In depth knowledge of Student Information System, BDM (Banner Document Management) and/or Workflow for Banner is highly desired.

Excellent problem solving, critical thinking and analytical skills.

Demonstrated knowledge of project management practices. Ability to coordinate and assign tasks to project resources. Demonstrated ability to work on multiple initiatives including managing workload and client expectations.

Ability to work collaboratively and productively with subordinates, IT departmental and College constituents on new projects, ongoing initiatives, and emergency computing system issues. Ability to drive initiatives in conjunction with good judgement are required to effectively engage with clients.

Must have strong interpersonal, oral, and written communication skills.

Provide Level-3 support for assigned applications/systems, as needed.

The following qualifications are highly desired or considered a plus: Experience with Student Financial Aid and Human Resources/Payroll; Experience supporting Blackboard transaction server or other higher education related 3rd party software packages; Web language coding; Experience managing a teams of one to two plus members (2+); Working knowledge of ProC and/or ProCobol programming languages as they relate to Banner.

Additional Information:

Salary Schedule 96