Human Resources Exams Specialist (0478)

Provide technical and administrative support for all aspects of employment examination development and processing; use NEOGOV applicant tracking software to prepare, process and finalize hiring examinations and certification processes; schedule and administer examinations; screen for minimum qualifications of applicants; maintain archived job descriptions; respond to applicants and the public regarding test administration and scheduling, examination/certification policies, procedures and results; and perform related duties as assigned.

To view or print a copy of the complete Ramsey County job (class) description for this job, go to https://www.governmentjobs.com/careers/ramsey/classspecs. Once at this page, you can browse the alphabetical list or search for a job description.

If an internal candidate is selected, salary will be set in accordance with personnel rules.

Examples of Work Performed

In consultation with other division staff, develop examination materials throughout the hiring process and process data in the NEOGOV applicant tracking software.

Ensure the process to certify eligible applicants is in compliance with applicable rules and statutes; certify eligible applicants to County departments for employment interviews; respond to inquiries from HR staff, department directors or their designees, and applicants regarding the certification process and rules.

Process and coordinate materials for exams for timely administration; draft and/or proofread exam questions for accuracy and proper format as assigned.

Verify all applications are on file and in NEOGOV prior to exam processing to ensure smooth workflow and generation of exam notices to applicants; schedule candidate appointments for examinations as assigned.

Conduct initial screening of applications for minimum qualifications, and notify applicants of consideration or rejection as assigned.

Provide technical and other assistance to applicants regarding the application process.

Respond to inquiries regarding exam results, certification of eligible lists, seniority and Veterans Preference points, employment opportunities, the application process, test accommodations and interpretation of county policies and procedures.

Assist with identifying and utilizing advertising services, including drafting ads as assigned.

Assist with developing job postings, identifying advertising services, updating job descriptions, preparing and sending applicant correspondence as assigned.

Favorably represent the HR Department and County when engaging other departments, applicants, and the general public.

Troubleshoot the HR applicant tracking software (NEOGOV) and resolve operational malfunctions; correct incomplete or conflicting information due to data entry and software generated errors. Back-up system administrator to resolve technical software problems.

Create applicant eligibility lists through NEOGOV; calculate examination scores, compute raw and percentile scores, and apply County Service and Veterans Preference points. Certify eligible applicants to County departments in compliance with applicable rules and statutes.

Verify County department’s selection of certified eligible applicants for hire against eligible register to ensure hiring process remains in compliance with applicable rules and statutes; forward related paperwork to hiring departments for payroll audit purposes.

Audit applicant data to ensure exam results and registers are accurate; update and integrate new applicants into eligible registers.

Maintain examination and applicant data files; retrieve and forward electronic copies of applications with certified eligible list to departments.

Maintain records of applicant status from certified eligible registers, and layoff, recall and re-employment lists; document employee appointments, reinstatements and re-employment.

Assist in the research and preparation of documents such as, but not limited to salary information and identifying comparable job descriptions from other agencies as assigned.

Establish and maintain comprehensive electronic exam files; in consultation with appropriate county staff, determine retention and destruction of exam related documents.

Train other exam specialists and provide coverage of assignments when absent; serve as a resource to department staff.

Provide reception desk coverage as needed.

Train front desk staff to perform NEOGOV data entry and exam-related activities as appropriate.

(The work assigned to a position in this classification may not include all possible tasks in this work and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)

ESSENTIAL FUNCTIONS: 1, 2, 7, 8, 10, 11, 12, 13, 14, 15, 16, 18, 19, 20, 21.

Minimum Qualifications

MINIMUM QUALIFICATIONS:
Education: High school graduate or equivalent.

Experience: Five years of clerical experience.

Preferred: Experience in a Human Resources Department. Experience working with Human Resource Information Systems (HRIS). Experience working with NEOGOV applicant tracking system.

CAREFULLY READ THE FOLLOWING INFORMATION:
Equivalent work experience for Human Resources Exams Specialist, is work that is performed in an office environment, usually at a desk with a computer. The following types of work are NOT equivalent to the clerical work done by Human Resource Exams Specialist in Ramsey County.

Direct care jobs

Food service jobs

Cashiering jobs in grocery stores

Maintenance jobs

Retail work or retail sales

Assembly jobs

Landscaping work

Security guard jobs

Trades’ jobs

Nursing assistant jobs

Construction work, etc.

Exam/Screening Process Information

EXAMINATION/SCREENING PROCESS: The examination for the Human Resources Exams Specialist will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. The rating on this supplemental questionnaire will depend on the answers provided. A candidate must pass the training and experience rating in order to be advanced in the process.

The examination process will consist of the following section with each weighted as indicated below:

Training and Experience Rating, 100%

NOTE: Not all applicants who meet the minimum qualifications will pass the Training and Experience Rating Examination. The questions associated with this job posting will be scored and rated and are the Training and Experience Rating Examination. Please be detailed in your answers and do not mark “see resume” or “see work history/application.” Failure to clearly and completely outline your training and experience could adversely affect your examination score and rank on the eligible list for this classification.

ELIGIBLE LIST: The names of all applicants who pass the examination/screening process, and file a properly completed application, shall be placed on the eligible list for employment as a Human Resources Exams Specialist. This list will be certified to the appointing authority which may use this list to fill a vacancy. Candidates will remain on the list for thirty (30) days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list.

VETERAN’S PREFERENCE: This is a classified position requiring an open, competitive selection process. Veteran’s Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran’s preference should update their veteran’s DD214, and other supporting documents, and submit them as an attachment at the time of application.

CRIMINAL BACKGROUND CHECKS: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-VERIFY PARTICIPATION: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

EQUAL OPPORTUNITY EMPLOYER: Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin.

The complete job description is included with this posting. If you require further information regarding this posting, please contact roberta.taylor.hill@co.ramsey.mn.us or by telephone at 651-266-2720.