Hotel Front Desk Clerk – Guest Registration

The Front Desk Clerk makes guest reservations and ensures that hotel guests receive attentive service at upon hotel registration, check-out and during their stay.

The Hotel Front Desk Clerk Primary Job Duties:

• Register guests and assign rooms, accommodating special requests whenever possible.
• Front Desk Clerk checks guests in and out of hotel efficiently and communicates all hotel services and available hotel accommodations.
• Front Desk Clerk must Comply with unit cash handling, credit and check cashing policies and procedures.
• Keep front desk area clean and presentable for hotel guests.
• Maintain positive guest relations through positive resolution of guest complaints.
• Front Desk Clerk must ensure accuracy of billing to hotel guests

Hotel Front Desk Clerk Job Qualifications:

• Ability to verbally communicate effectively with guests and co-workers.
• Computer skills are a plus.
• Prolonged periods of standing and/or walking.
• Pushing, pulling, bending, stooping, upward reaching.
• Some exposure to cleaning chemicals. Smile and provide a pleasant place for our guests.