Healthcare & Life Sciences Practice Manager

Do you have IT consulting leadership experience deploying technology and IT transformations within the Healthcare and Life Sciences (HCLS) industries? Have you built and led successful, global IT consulting practices covering HCLS customers? Do you have broad technical skills and experience to deliver AWS technologies and infrastructure solutions? Can you build and lead a global HCLS technical specialty team to deliver new capabilities to our HCLS customers?

At AWS, we’re hiring highly technical cloud computing architects to help our partners develop technical expertise and capacity, and to work with our partners on key customer engagements around the world. Our AWS consultants deliver IT infrastructure architecture guidance, lead proof-of-concept projects, perform enterprise portfolio assessments, review operation best practices and conduct skills transfer workshops.

AWS consultants collaborate with customers and partners to address security and compliance, performance and scale, availability and manageability. They advise customers on migrating existing systems and building new systems using the full range of AWS services.

We’re looking for an experienced IT consulting leader to build our HCLS industry AWS global professional services specialty team. The team will be deep technically in their specialty area. The role will build a team of global AWS HCLS experts and travel internationally as needed to support our customers. They will have a strong combination of relevant industry and technical experience plus exceptional people skills. They will be fast learners and effective coaches. They will collaborate with multiple AWS engineering teams to introduce and refine new platform web services for the largest enterprises. The team will harvest, package and publish HCLS best practices and repeatable offerings to AWS partners to accelerate their transition to a cloud based IT model using AWS.

Responsibilities include:
Engage customers – collaborate with sales leaders and engineering teams to drive design wins and platform adoption for HCLS customers on the AWS platform. Provide leadership on various IT disciplines such as AWS architectures, cloud operations optimization, AWS migrations, security, and the integration of AWS services to support customer global requirements.

Build and lead great teams – attract top technical talent with HCLS experience to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills, and a career focus on AWS technical specialty. Assemble and develop the very best in the world.

Sell infrastructure engagements – including short on-site projects proving the value of AWS services to support new distributed computing models.

Coach and teach – collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Simple DB/RDS databases, AWS Identity and Access Management (IAM), etc.

Develop partnerships – proactively develop industry solution maps for the HCLS specialty and engage the leading solution and service providers. Drive collaboration and integration between multiple partners to deliver comprehensive solutions for large enterprises

Learn and teach – build an AWS HCLS global industry team. Work with the global AWS professional services leadership team to hire, develop, train, and enable the AWS practices delivering to HCLS customers. Work with them to learn the newest platform services quickly. Support them in harvesting and publishing best practices to broader field and partner teams. Also, guide them to engage individual project teams and teach the implementation processes and skills related to their technical specialty.

Be a customer advocate – Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps.

Deliver value – lead high quality delivery of a variety of deeply technical engagements with partners and enterprise customers in the commercial and public sectors, enabling breakthrough business outcomes for customers.

Basic Qualifications

Outstanding customer relationship management experience and collaboration skills

Demonstrated ability to think strategically about business, product, and technical challenges

Consulting practice leadership as manager of managers; team size >80 with related goals/KPI’s

Global consulting practice lead focused on sales, delivery, partner management, and people development

Experience delivering technology solutions to HCLS enterprise customers through the scoping, selling and delivery of consulting services to enable technologies and cloud services

Definition, creation, delivery, and management of methods and capabilities for migration, implementation, and operations and optimization accelerators

Deep understanding of cloud computing change management challenges and solutions

Enterprise architecture successes including virtualization technologies & distributed architecture

International sales and delivery experience w/ global Fortune 500 enterprise customers and partners

Highly strategic and analytical, possessing 15 or more years of relevant IT experience

Working knowledge of HIPAA and other industry compliance & security standards

BS level degree required, computer science, business or math background preferred

Preferred Qualifications

Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure

Vertical industry sales and delivery experience of contemporary services and solutions

Experience with design of modern, scalable delivery models for technology consulting services

Business development experience including complex agreements w/ integrators and ISVs

International sales and delivery experience w/ global F500 enterprise customers and partners

Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.

Advanced degrees in engineering and/or business