Guest Services Representative-Part time-Weekend Shift

APPLY IN PERSON OR AT IMICHOTELS.COM

The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Answer guest calls and record details of each conversation for future follow-up
• Report any accidents or injuries to senior management staff immediately
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them

Job Type: Part-time