FRONT DESK MEDICAL RECEPTION/SCHEDULER

• Greet visitors either in person or by phone; ascertain purpose of visit; answer inquiries or direct them to appropriate staff; and direct all people to the appropriate location. Always be polite, courteous and helpful to the public and patients when representing Sawtooth Orthotics & Prosthetics
• Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times. Maintain HIPAA Compliance
• Assist patients with insurance papers and billing questions
• Schedule appointments for the practitioners to optimize patient satisfaction, provider time and most effective utilization of examining and treatment rooms according to established procedures. Prepare a daily schedule of examinations for each practitioner.
• Compiles and updates all patient and billing charts according to protocol; retrieves patient files from cabinet; checks for correct sequence of papers; returns files to appropriate place when not in use
• Ensures that all insurance and billing information is given to the appropriate person on a daily basis
• Verifies insurance eligibility and benefits
• Provide efficient and professional telephone services; transfer calls according to established protocols.
• Open the business office at the designated time each business day and have all front desk functions fully operational at the start of the business hours.
• Proficient in Microsoft Word and Excel.

MINIMUM QUALIFICATONS:

• High School Diploma or GED
• One year of Medical Receptionist Office experience required; Two years preferred
• Organizational Skills
• Microsoft Word – WPM 40 minimum
• Microsoft Excel – Working knowledge
• Microsoft Outlook – Working knowledge
• Ability to work well under pressure
• Multitasking skills
• Warm outgoing personality
• Ability to interact effectively and in a supportive manner with persons of all backgrounds
• Excellent telephone skills and etiquette
• Knowledge of patient billing procedures
• Verbal and written communication skills
• Knowledge of medical terminology

PHYSICAL EFFORT :

• Duties require sitting approximately 60% of work time and walking and standing approximately 40% of the work time.

Ability to lift 30 pounds safely.

Job Type: Full-time

Salary: $12.00 to $14.00 /hour

Required education:

• High school or equivalent

Required experience:

• Scheduling: 1 year

Job Type: Full-time

Salary: $12.00 /hour

Required education:

• High school or equivalent

Required experience:

• Scheduling: 2 years