Family Services Specialist Supervisor

C

losing Date: Open Until Filled

This position supervises a unit of Family Services Specialists within the Yankton office. Duties include training, development, and performance management of staff; providing program quality assurance and improvement to maintain and enhance operational effectiveness; implementing policies and procedures for multiple activities/programs; oversight of multiples programs including protective services, ongoing case management services, alternative care, adoptions, kinship locating, Intake supervision; develops and maintains public relations with communities to foster working partnerships, resolving complaints and responding to inquiries from the public, and educating the public about program services available.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment. Successful applicant(s) will undergo an abuse and neglect screening.

To be considered, you must complete a DSS questionnaire, specific to this job, and attach it to your application.

Steps:

The Ideal Candidate Will Have:

Knowledge of:

• theories and concepts related to culture, child development, family connections and family dynamics and their influence on child and parental relationships and behavior;
• theories and concepts related to the relationship of child safety to abuse and neglect and the impact of separation on children involuntarily removed from their families (preferred but not required);
• supervisory principles and practices (preferred but not required).

Ability to:

• observe and correctly assess situations;
• provide training and work direction to others;
• make difficult decisions and assume accountability for actions and results;
• assume initiative with minimal supervision;
• establish, build and maintain cooperative and productive relationships internally and externally;
• demonstrate compassion, respect, courtesy, and tact when interacting with others;
• communicate information clearly and concisely;
• keep appropriate parties informed;
• utilize computerized data system;
• make difficult decisions and assume accountability for actions and results;
• gather and analyze data, identify and define problems or potential problems, and develop and implement appropriate resolutions;
• effectively plan and organize work activities, adjust to multiple demands, and prioritize tasks to complete assignments and meet schedules and deadlines;
• recognize individual strengths and weakness, build, lead and motivate teams that are committed to a common goal;
• adjust and adapt to changing policies and procedures;
• establish workloads, deadlines, and performance objectives;
• follow-up to ensure proper completion of outcomes and expectations (preferred but not required).

VETERANS’ PREFERENCE ELIGIBLE

The State of South Dakota offers paid employee health insurance plus ten paid holidays, generous vacation leave accrual, and medical, dental, vision, and other benefits. For more information visit
http://bhr.sd.gov/workforus/workbenefits.aspx