Entry level Customer Service Relationship Manager

Do you just have a way with people? Are you one of those individuals that can walk into a room full of strangers and walk out with a room full of new acquaintances? Do people tend to naturally gravitate towards you?

If so? ICC East would love to hear from you! It’s time you turn that natural talent into a fulfilling career!

ICC East is one of the top providers of promotional brand marketing services in Lansing . Out firm provides tailored marketing and consulting services to some of the largest corporations in the nation! Currently, we’re looking for an Entry Level Customer Relationship Manager to join their growing team of customer satisfaction devoted professionals! ICC East offers comprehensive paid training! This Entry Level Customer Relationship Manager position will begin with an accelerated training program designed to teach you all aspects of the promotional marketing business and specific functions related to our business including customer support, client acquisition & care, entry level sales management, advertising & brand awareness, and marketing strategy. This training program is designed to give you the skills you need to be successful in this entry level role and prepare you for potential management opportunities.If you meet the below requirements and are looking to launch your career with a great company that rewards hard work and success, this is the ideal opportunity for you!

Job Requirements

• Experience in sales, customer service, customer relationship management (CRM), client services, direct marketing, brand marketing, product marketing, public relations, advertising, communications, client relations, telecommunications, telesales, and other roles providing front-line marketing assistance an asset but not required .
• Comfortable interacting and communicating with customers in person.
• Desire to succeed and willingness to learn from the ground up.
• Excellent customer service skills with the ability to maintain a professional demeanor at all times regardless of situation.
• Demonstrated heightened sense of urgency in resolving customer issues in order to constantly achieve a positive communication environment with customers.
• Strong organizational, time management and prioritizing skills to ensure that productivity and quality service level established by the company are met.
• Self-motivated with ability to work effectively in a team environment.

Job Type: Full-time

Salary: $40,000.00 /year