Engagement Manager (Account Executive)

Job Description

We’re looking for a new team member to join our travel/tourism team and support leadership in establishing and managing meaningful long-term relationships with our clients, our teams and our vendors. You’ll be an important part of the Strategic Engagement Team, where strategy and relationships drive revenue.

As an Engagement Manager (Account Executive), you’ll be:
A rock star – successfully cultivating client relationships while keeping agency management abreast of client objectives, opportunities, issues, successes and key personnel changes

An expert – all-knowing as to the status of your accounts, regardless of responsibility level, making sure work is done on time and on budget, collaborating with workflow and PM teams

An amazing multi-tasker – really, we don’t know how you do it all!

Opening jobs, presenting work estimates to client for approval, ensuring no agency work begins without prior written consent (while still anticipating needs and working with supervision to forecast)

Working with Brand Planning/Strategy/Account Supervisor to develop creative briefs

Reviewing creative prior to presenting to client and ensuring the work is on strategy

Preparing written status reports for clients (also to be shared internally as requested)

Coordinating monthly client billing, reviewing and approving invoices prior to sending

Developing agency recommendations and points of view for client presentations, making sure all pertinent information, such as consumer data, research findings, etc., is available and considered when preparing the recommendation

Proactively looking for organic growth opportunities to increase revenue

A team player – working closely and collaboratively with Workflow/PMO, Accounting, Strategy, Creative, Development and Production Qualifications

1+ years agency account management experience

Account work on clients with both traditional and interactive components

Must demonstrate competency in job skills and responsibilities

Must complete criminal background check

Bachelor’s degree in marketing or related field

Additional Information

A human experience agency that truly believes customers are people first. Plus, we believe employees are people first and treat them accordingly. We’re a close-knit group of talented humans who love nothing more than working together to produce work that we can all be proud of, that work for our clients and pick up a few awards along the way. We are insights-driven and use data to focus the message, not destroy it. You’ll never be bored here as we have one of the most diverse portfolios in the industry. We have pharma, tourism, energy, health, CPG, sports and financial clients who all need your best thinking. We have summer hours and a limited work from home policy. Plus, and this is usually the deciding factor for people, we have donuts and meat muffins on Friday.

PARTIAL CLIENT LIST

Glaxo Smith Kline

Little Debbie Snacks

Regions Bank

Schutt Sports

Benchmark Rehab Partners

Piedmont Hospital

Alabama Power

Gulf Power

Williamsburg, Virginia Tourism

Brown Forman Distillers

Panama City Beach Tourism