Electronic Data Interchange (EDI) Specialist

Founded in 1851, MassMutual is committed to its purpose: We help people secure their future and protect the ones they love. Ranked No. 76 in the annual FORTUNE® 500 ranking (FORTUNE® Magazine, 6/15/16), MassMutual continues its long history of financial strength. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans achieve their financial goals. We continue to be recognized for our efforts to create a diverse and inclusive workplace! MassMutual is one of DiversityInc’s 2016 Top 50 Companies for Diversity and ranked a 2016 Top 10 Company for Executive Women by the National Association for Female Executives. In 2015, after more than 15 years of earning a place on the Working Mother Top 100 Best Companies list, MassMutual was inducted into the Working Mother Hall of Fame. MassMutual also scored 100 percent on The Human Rights Campaign’s Corporate Equality Index (CEI) to earn a spot on the CEI Best Places to Work List (2016). In addition, MassMutual has been recognized as a World’s Most Ethical Company by the Ethisphere Institute and 2016 Military Friendly Employer by Military Friendly. For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+ and Pinterest.

Job Details

The Electronic Data Interchange (EDI) Specialist’s main objective is to coordinate, implement, and manage all EDI file exchanges for the MassMutual@WORK Voluntary Benefit products. They are responsible for maintaining the MassMutual file schema, coordinating all EDI testing, implementations, and upgrades. Additionally, the EDI specialist serves as the primary link between MassMutual’s TPA and any EDI trading partner.

The EDI specialist’s day-to-day responsibilities include onboarding new trading partners, analyzing the data exchanged, recording any errors and correcting any failures. EDI specialists work with employees at all levels of the organization to support accurate, proper data exchanges within the organization. They assist with any testing to observe and interpret data received and offer updates to their supervisor, typically a departmental lead or supervisor.

Lead and be the SME for inbound and outbound EDI transactions for business segments within MassMutual Workplace Solutions Analyze electronic data for accuracy Research and root cause analysis Work with multiple enrollment platforms, outside vendors and client systems . Engage appropriate business and technical resources to drive remediation projects . Develop a process for gathering and reporting mMetrics around EDI errors and overall Trading Partner file quality and reporting Identify long – term strategies for growth, improv ed efficiency, and reduced cost making recommendations to senior leadership. Will ultimately be responsible for execution of approved strategy once approved Be an advocate in improving the knowledge and understanding of business Promote awareness and understanding of best practices, policies relative to business applications

Qualifications Ability to engage appropriate business and technical resources to drive remediation projects Strong attention to details Strong communication and presentation skills; able to effectively present complex information clearly across all audiences including senior level business leaders and stakeholders Strong knowledge of health insurance industry Excellent time management, organizational, and prioritization skills Able to work independently in complex and ambiguous environments and situations BA/BS degree or demonstrate equivalent related work experience preferably dealing with databases, ETL and general data management for at least two years. Excellent interpersonal skills with ability to interact professionally and maintain working relationships Excellent written and oral communication skills Superior analytical, evaluative, and problem – solving abilities Candidates must be authorized to work in the US without sponsorship

Winning Ways

• Focus on the Customer: Know your customers well; add value with a sense of urgency.
• Act with Integrity: Be trustworthy, adhere to high ethical standards and adhere to the letter and spirit of applicable laws, rules, regulations and company policies
• Value People: Lead people to success; appreciate diverse backgrounds, ideas and experiences.
• Work Collaboratively: Partner with others to achieve results that leverage the right resources
• Achieve Results: Focus on winning; consistently exceeds expectations, beat the competition

MassMutual Financial Group Financial Group is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender/Individual with Disability/Protected Veteran. We welcome all persons to apply