EDI Support Analyst

Top Three Skills: 1) 5+ years experience supporting large scale EDI transactions:

* 4010 or 5010 some 4030, csv and NXAML.

2) 5+ years in a support role focusing on invoicing, purchase orders, ASN’s, and remittance advice.

3) 5+ years in an Order to Cash process environment

Job Description: Monitors error and acknowledgment reports on a daily basis following up on errors and discrepancies. Provide support by addressing all alert notifications received via email or pager including help desk tickets, user issues, and trading partner issues. Provide on-call support 24 by 7 to address data issues such as EDI translation errors, communication errors and document duplication. Proactively identifies problems and makes recommendations regarding solutions.

Makes necessary break/fix map changes to correct production issues. Leads the effort to put solutions in place for critical severity 1 errors. Utilizes the Insight application to monitor transaction flow and system activity. May be part of an 8am to 8pm Service Center which may require working, on a rotational basis, from 8am to 5pm or 11am to 8pm. Monitor system usage and assist in system clean ups Assist in upgrades including regression testing. Participates in the QA process insuring supportability of all implementations and production changes. Notifies trading partners and business partners of errors and any business impact associated with these errors. Business constituents and trading partners Information exchange, problem escalation and resolution.

Additional Information:

Minimum Required:

* PC literate and experience with Microsoft Office.

* Strong analytical skills

* Excellent communication skills

* Strong interpersonal skills

* Ability to function comfortably in a multi-tasking environment

* 2-5 years of experience with the X12 Standards.

* 5 to 10 various X12 transaction sets mapping experience

* Advanced understanding of enveloping and transaction body structures

* Ability to use standards material for research and development.

* 1 – 2 years experience with the XML.

* XML mapping experience of at least one transaction type.

* 2 to 5 years mapping experience using translation software

* Advanced knowledge of overall EDI concepts

* Experience with GXS Application Integrator Software

* 2 years of experience with AS/2, PGP, SMTP, VPN

* Knowledge of and experience with Value Added Network communications

* 2 – 5 years experience in working with and coordinating various parties involved in an EDI relationship.

* 2 – 5 years experience in requirements gathering, analysis, design, testing and implementation of EDI processes.

* Experience managing small projects of moderate complexity without assistance.

* Experience with project management methodology and project management tools such as MS Project, PlanView, Project Workbench, etc.

* 2- 5 years experience managing and coordinating EDI implementations that include the Operational Company, the Trading Partner, and telecommunications company or support group.

* 3 years of experience with UNIX including good navigation skills, UNIX commands.

Preferred Level:

* Experience with Web Methods software

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems’ leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems.com for other accommodation options.