EDI Coordinator

Essential Responsibilities & Duties Summary:

The EDI Coordinator manages the Electronic Data Interchange (EDI) system, Accellos, for Dynamics AX ERP and the day to day support activities related to EDI and Dynamics AX.

The coordinator maintains EDI system settings and configurations for trading partner interfaces; coordinates with the EDI vendor in setting up new trading partners and Value Added Network (VAN); acts as a liaison between the Customer Service team, Logistics team, and our Customers; and works to quickly resolve customer inquiries and provide support for reported problems.

Qualifications Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Monitor daily EDI operations and performance including inbound and outbound EDI document transmissions.
• Maintain EDI system configurations and trading partner cross references, process documentation, and vendor guides.
• Collaborate with trading partners and internal functional teams to maintain EDI requirements.
• Provide technical support of the EDI application and ERP interface.
• Research, track, and resolve or escalate all EDI issues.
• Analyse transaction files to identify data errors, transmission errors, and mapping errors and work with vendor to resolve transmission and mapping issues.
• Manage multiple tasks, set priorities, and meet required deadlines.

Education and /or Experience

Associate Degree in Business Information Systems, or Computer Information Systems and/or 2 years equivalent work experience in Customer Service, Logistics, and EDI support. Including:

• Must have familiarity with customer service activities and logistics shipping methods.
• Familiarity with FTP and AS2 protocols.
• Ability to review X12 XML documents.
• Experience within Dynamics AX and High Jump Accellos is a plus.

Work experience &Skills

• Ability to build relationships and communicate with a diverse mix of people.
• Strong attention to detail with the ability to work in a fast-paced environment.
• Excellent problem-solving skills and process improvement capabilities.
• Excellent verbal, presentation, and written communication skills.
• Ability to work independently and in a team environment; diagnose problems and recommend appropriate solutions, read and interpret vendor guides and documentation, diagnose end user and application issues and provide solutions or escalate appropriately.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Employees performing this job is regularly required to stand, walk, stoop or kneel, to sit and use fingers and hands to handle or feel objects or controls; reach with hands and arms; talk and hear.

Lifting: _20_lbs maximum lifting for this job.

Job Type: Contract

Salary: $16.00 to $22.00 /hour

Experience:

• EDI: 2 years (Preferred)

Education:

• Bachelor’s (Preferred)