Desktop Support Technician

Job Description
Lulus is seeking a Desktop Support Technician. This role will assist with the support of the Local Area Network (LAN), Asset management, and desktop support installing new computers, anti-virus software, among other projects assigned by management.

Responsibilities:

Maintain data security/continuity (virus protection, backup, restore, etc.)

Maintain system builds

Provide Desktop support

Provide VOIP support

Maintain inventory of all equipment, software and software licenses

Maintain LAN equipment

Performs other related duties as assigned

Individual must:

Be detail-oriented, organized and dependable

Have excellent verbal and written communication skills

Ability to multi-task, prioritize, manage time effectively, and work independently

MCSE certifications strongly preferred

Qualifications
Ideal Skills and Qualifications:

Networking

TCP/IP, Routing, Subnet Topology, Switches, Routers, Firewalls – working knowledge of pf/pfsense, VPN, WAN and LAN connectivity, VoIP phone systems, Wireless Desktop Support

Various web browsers, Microsoft Office, Virus/Malware removal, Email troubleshooting, Lan Connectivity, Printer support, Adobe Suite, Troubleshoot hardware issues, Troubleshoot OS issues, Apply OS patches and upgrades

Linux: Working knowledge with popular distros: Red Hat, CentOS, Ubuntu, Kali, etc.

Virtualization

Additional Information

This is a full-time position. It comes with a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Interested? Qualified candidates are encouraged to apply by submitting a cover letter and resume for immediate consideration!