Desktop Support Consultant

We are seeking a desktop consultant to help our customer on site with maintenance, break/fix and project work.

This is a 1099 consulting role that will be performed at our customer site in San Jose, CA. Daytime availability is needed, Monday through Friday.

Our consultant will maintain and support users of all desktop and notebook computer based on the latest Microsoft technologies. Also, work extensively with client’s executives, management, IT group or under the direction or guidance of our senior consultant to support the client’s end users.

Required key areas of expertise include:

• Microsoft Exchange-based Outlook email

• Microsoft software products and applications, workstation, notebook and peripheral setup, offsite access for users * Setup and validate Virtual Private Network configurations

• Basic Network management, such as user maintenance

Responsibilities:

• Support, diagnose and troubleshoot all versions of Windows based desktop and laptop computer systems and others as needed.

• Work directly with computer end users in assisting to identify and resolve application and operating system issues that hinder user productivity.

• Install, setup, configure and test a variety of application programs on user workstations.

• Work on-site to diagnose and resolve both emergency and chronic problems that impact reliability, security, performance, connectivity, and overall functionality of desktops, laptops, printers and other end user equipment.

• Perform deployment of new end-user hardware as well as other installations, upgrades, and swaps of desktops, laptop computers and related equipment.

• Assure the timely diagnosis and repair of desktop and laptop computers and related equipment. * Maintain an expert knowledge in desktop and laptop computing applications and use of connectivity infrastructure including the Internet.

Minimum Work Experience Requirements:

• Three years background in workstation admin new program configuration, computer and peripheral deployment, trouble analysis and correction).

• Strong computer troubleshooting and problem isolation ability, talent to implement temporary patches to network problems and escalate problems when necessary.

• In-depth experience providing software help to small-companies for all Microsoft Windows operating systems and Microsoft Office Suite applications such as Outlook, Word, and Excel. * Excellent speaking and written communication ability.

• Demonstrated dedication to enabling continuous operations.

• Operate without supervision and shows marked quality of ownership and motivation.

Please send a resume to be considered for a phone interview. Thank you!

Job Type: Contract

Salary: $45.00 /hour

Required experience:

• Consulting: 3 years
• IT: 5 years