Department Clerk II

Under general direction and acting on own initiative and direction, provides moderately complex support for one or more departments or administrative units. Work is generally of a critical or confidential nature and requires broad knowledge of company and/or department procedures. Excludes trainees.

REQUIRED SKILLS

Knowledge of:
Basic operation of standard office equipment such as FAX, PC, calculator and electronic devices. Familiarity with MS Office Suite applications.

Skills in:
Solid editing and proofreading skills to assist in composing the format and content of correspondence and technical documents. Applies proper punctuation, spelling, and grammar when proofreading.

Ability to:
Ability to understand and apply basic mathematical calculations and concepts involving fractions, decimals, percentages, etc.

MINIMUM REQUIREMENTS

Education:
High school diploma or GED

Experience:
At least 3 years of related experience.

Strong administrative skills including proficiency in Microsoft Office products.

Demonstrated customer service skills are required.

Competencies:
Communication, Managing Work (includes Time Management), Customer Focus, Adaptability, Quality Orientation, Contributing to Team Success, Initiating Action, Follow-Up.