Debt Resolution Specialist

If you’re a true professional and are looking for unlimited earning potential, we are the place!

We offer:

• Multiple portfolios: credit cards & consumer lines of credit plus others.
• Competitive Base Pay of $12.00 per hour
• Aggressive Bonus Structure and uncapped commissions.
• Paid training
• Schedule – Monday thru Thursday 8 am to 5 pm Fridays are 8am -3pm. No Nights or Weekends
• We are MARTA accessible.

Our debt collectors are self-motivated, reliable negotiation experts who care for our customers as well as our company. The future is bright as we are expanding due to existing and new client growth. Does this sound like something you would like to be a part of?

Qualifications and Skills

Job Qualifications –

• As a critical and essential part of their job, Debt Collectors must be adaptable, assertive, dependable and persistent in order to successfully negotiate payment arrangements on charged off debt.
• Payment arrangements are achieved through a combination of manual dialing, skip tracing, and automated dialer work.
• Ability to work in a fast paced environment where changes to procedures are common.
• Escalates and assists other team members with calls as needed.
• Excellent verbal communication and negotiation skills.
• Ability to communicate in a respectful and assertive manner.
• Ability to multi-task and prioritize while speaking with customers.
• Proven decision making ability.
• Stable work history.
• Basic reading and math skills.
• Good organizational skills.
• Proficient with computers, ability to type 40 words per minute – we document all of our calls.
• Ability to input and interpret data.
• This is a call center position. It is imperative that you be comfortable sitting for most of an 8 hours shift.
• Previous collections experience, or sales experience, or similar call center experience require

Job Type: Full-time

Salary: $23,040.00 /year

Experience:

• Collections: 3 years
• Negotiation: 3 years
• Customer Service: 3 years
• FDCPA: 3 years

Education:

• High school or equivalent

Location:

• Decatur, GA

Required work authorization:

• United States