CUSTOMER TAX ANALYST

Help us improve access to life-changing therapies that can transform human health

We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.

Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services – the pots, pans, soups and sauces – they need to work better, faster and safer, leading to better patient outcomes.

We are looking for a customer TAX analyst to work with our Commercial Excellence group of 50 employees across the world. Do you have a passion for Data Analysis? Then we would love to hear from you.

What you’ll do

Maintain Oracle Customer Master database integrity and ensure we do efficient screening of our customer account information. Review, update, and correct data; delete and/or merge files containing duplicate information.

Maintain an up to date tax certificate database in Sabrix or Business defined system

Work as a Functional Lead or SME for projects and initiatives related to tax

Develop an understanding of end to end customer account creation and processes to provide quick and world class experience to our customers

Develop best practices for Customer Data Maintenance, create and maintain SOPs and User Guides for ways of working

Run reports in internal and external databases to support business needs

Participate in the creation and maintenance of dashboards that can be used to drive business results

Build an understanding of key information and how to present it to the functional and technical teams

Drive continuous improvement by analyzing and challenging business processes to determine the most efficient ways to work

Maintain filing and records management systems and other office flow procedures which may be confidential. Comply with data integrity and security policies

Collaborate with Billing Support team to reduce or eliminate tax disputes.

Who you are

Degree or equivalent experience in Business, Data Management, Back Office

Understanding of Business to Business Tax Setup in US and/or Canada

Prefer knowledge of Sabrix

Professional knowledge of general office applications: Excel, Outlook, PowerPoint, Word

Some experience working with Oracle Apps Customer Master, and/or AR, and/or OM

Have a zest to learn about the various Oracle interfaces connected with Oracle

Should be able Ability to work independently and as part of a Global Customer Data Team

Project management and testing experience will be a great benefit

Great attention to detail with strong analytical skills

Effective time management, organizational and administrative skills; able to balance multiple priorities

Who we are

Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you’ll feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.

Want to know more? Experience life at Cytiva on our Careers website , Instagram channel and LinkedIn page !

Cytiva is a 3.3 billion USD global life sciences leader with nearly 7000 associates across 40 countries who are dedicated to our mission to advance and accelerate therapeutics. As a trusted partner to customers that range in scale and scope, Cytiva brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.

Cytiva is part of the Danaher family of companies, a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world.