Customer Service/Order Entry

Growing Boutique skincare brand seeking driven candidates!

Overview

The Customer Service Assistant provides help with order entry, order processing and customer service support to the Sales Department and will occasionally perform non-routine tasks to support additional operations in the workplace.

Capabilities

• Ability to handle tasks accurately and in a timely manner
• Demonstrates good judgement in given situations, but understands when additional help is needed; willing to seek assistance
• Communication skills, written and verbal
• Customer Service skills
• Order/Data entry experience (QuickBooks preferred, Excel)

Responsibilities

• Assume responsibilities for support of the Customer Service Lead as directed, including but not limited to, making and answering phone calls, sending emails, and assisting with both order entry and processing
• Prepare and manage invoices

Hours

Monday – Thursday 9AM to 3PM