Customer Service Representative

Do you believe that work matters? We do. In fact, we obsess over continually improving our culture and work environment. BECAUSE WHERE YOU WORK MATTERS! Jacome and Weston is the most successful and innovative outsourced sales provider in the Atlanta area. Founded in 2011, Jacome and Weston has quickly won over the market share of over 30 retailers in the greater Atlanta area. Our customer friendly approach and in person engagement is the best solution for retailers in the greater Atlanta area. We are looking professionals who bring vision, creativity and energy to a highly competitive environment.

If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, this might be the right place for you! Our Customer Service Representatives are true professionals who delight customer every day by providing exceptional, personalized customer service.

Through our industry leading paid training program you learn how to best assist our customers. As a Customer Service Representative you will need strong communication skills to provide solutions and answer questions properly.

Responsibilities:

As a Customer Service Representative, your main responsibility is to uncover new business by engaging with clients.

• Build, maintain and manage account relationships through interaction and advocacy
  
• Utilize CRM system to qualify new prospects
  
• Profile and analyze accounts to overcome any objections and generate quality opportunities
  
• Present the value of our client’s services to prospective and existing clients
  
• Collaborate with internal departments to innovate systems and company growth

We offer:

• Professional development opportunities.
  
• Coaching and feedback to help you further develop your skills and business knowledge
  
• Management Involvement and support
  
• A variety of benefits

Candidate Qualifications:

• Bachelor’s degree preferred
  
• Demonstrated job or school stability
  
• Solid computer, grammar and multi-tasking skills
  
• Strong attention to detail, time management and decision-making skills
  
• Must be comfortable in a fast-paced environment