Customer Service Representative

XPO provides cutting-edge supply chain solutions to the world’s most successful companies, including Boeing, Home Depot, Ikea, L’Oréal and many others. We’re growing worldwide. And we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you’re ready to give us your best, let’s talk. We’d like to invest in you. (NYSE: XPO)

Summary:

Pay starts at $17.24

Provides support duties to the organization as needed. Distributes incoming mail and prepares outgoing mail for shipping. Provides administrative services to staff by getting office supplies and kitchen supplies as needed or requested. Performs general maintenance of the facility and office equipment.

Essential Functions:

• General building maintenance.
• Provide room set up and tear down for meetings. Includes setting up tables and chairs as requested.
• Set up and or move employee work stations.
• Restock general office and kitchen supplies throughout the building
• Sort and deliver incoming mail according to destination and type such as returned letters, invoices, packages and payments.
• Collect and process outgoing mail and packages via internal truck mail or a 3rd party (USPS, Fed Ex, etc).
• Scan documents.
• Answer, screen, and route outside calls.
• Order office and building supplies.
• Other duties as assigned.
• Prompt daily attendance at assigned work location.

Knowledge, Skills and Abilities:

• High school diploma or equivalent, or an equivalent combination of education and experience required.
• Minimum of six months of mail room or building support experience required.
• General knowledge of facility operations and maintenance (plumbing, electrical, office equipment, routine repairs, etc).
• Good data entry skills
• Basic knowledge of mail procedures along with a working knowledge of Microsoft Office programs.
• Excellent interpersonal skills; participate in a team environment and build strong working relationships.
• Excellent communication skills (oral and written); communicate effectively with peers, end users, and all levels of corporate management.
• Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands or finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Disclaimer Language

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.

XPO Logistics is an equal opportunity employer that strives to create a diverse workforce and an inclusive culture.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.