Customer Service Representative

Bunzl Distribution
Visit our website at:

http://www.bunzldistribution.com

Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you’ll not only be able to find
the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future.

Responsibilities:

• Answering customer inquiries, entering and successfully processing orders (50-100 daily) via the AS400
• Investigating customer problems and/or complaints to successful resolution
• Maintaining relationships with both internal and external customers with exceptional service
• Function as a liaison between customer service and other branch departments, National Accounts and/or Sales Representatives to provide product pricing and product research
• Producing monthly order guides
• Expediting orders as required
• Working effectively in a team environment to meet business goals and objectives
• Other duties as assigned

• High School graduate or equivalent with a minimum of 2 years of customer service experience in a call center environment. Bachelor’s degree preferred
• Ability to effectively work in a Windows environment with experience in Outlook, Word and Excel
• Experience with IBM AS400 operating system a plus
• Excellent verbal and written communication skills
• Problem solver with the ability to multi-task using judgment and decision-making skills
• Excellent detail-oriented customer service skills

So, what are you waiting for? A new career awaits you with endless opportunities.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered
in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 4,800 employees and 400,000 plus supplies, Bunzl is regarded as a leading
supplier in North America.

Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, gender, sexual orientation, age, disability
or veteran status as provided by law.