Customer Service Rep (Rental Support)

Responsibilities:

• Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
• Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.
• Establish and maintain centralized files; this may include such things as employee files, tracking vacation/sick time and time cards.
• Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.
• Order supplies and forms to maintain adequate supplies; may include supplier, vendor and repair services contact. Maintain copy and fax machines.
• Cash control; handle cash and prepare deposits.

Equal Opportunity Employer/Disability/Veterans

Qualifications:

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Must have a valid driver’s license with no more than 2 moving violations within the last 3 years
• No drug or alcohol related convictions on driving record in the last 5 years
• Minimum 1 year experience handling basic customer service and office administration functions.
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observations, must have open availiability including nights, weekends, and holidays.