Customer Service Rep 2 – Richardson,TX

Safety-Kleen- Customer Service Representative (CSR II)

Safety-Kleen is expanding and developing the call center at our headquarters in Richardson, TX. We are looking for experienced, customer service representatives who are passionate about giving superior customer service.

We are a fast-paced growing company with opportunities for career advancement.

Safety-Kleen will invest in your future with a three-week training session and further your career with our veteran management team.

• Location:2600 North Central Expressway Richardson, TX 75080
• Schedule: Monday – Friday, no weekends
• Call Center hours: 6 a.m. to 7 p.m. CST
• Overtime is available during peak periods
• Starting pay $16.00 per hour

MINIMUM REQUIREMENTS:

• H.S. Diploma or equivalent
• 3 years’ experience working in a call center
• Ability to type 45 words per minute
• Pre-employment drug screen
• Pre-employment background check

RESPONSIBILITIES:

• Receive 60-100 inbound calls from internal or external customers
• Provide nationwide support for our clients in a timely manner to ensure customer satisfaction
• Gather customer information, verify key aspects and then determine a timely resolution
• Drive to meet or exceed daily performance metrics related to key performance indicators
• Be personable and maintain upbeat, positive attitude while communicating with the customers

BENEFITS:

• Competitive salaries
• Benefit eligibility after 30 days including health, dental & life insurance
• 401K
• Generous paid time off
• Tuition reimbursement and more
• 3 week on site training class
• Weekly/Monthly & Quarterly Incentive Program

Clean Harbors is the leading provider of environmental, energy and industrial services throughout North America. The Company serves a diverse customer base, including a majority of the Fortune 500 companies, thousands of smaller private entities and numerous federal, state, provincial and local governmental agencies. Through its Safety-Kleen subsidiary, Clean Harbors also is a premier provider of used oil recycling and re-refining, parts washers and environmental services for the generator market

Headquartered in Norwell, Massachusetts, Clean Harbors has waste disposal facilities and service locations throughout the United States and Canada, as well as Mexico and Puerto Rico.