CUSTOMER SERVICE REP – 11am-8pm work schedule

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education.
Pre-employment screening required.
The Customer Service Team at Optima Health is seeking a customer focused individual to join our team in support of our Medicare members. The hours for this position are Monday- Friday from 11am-8pm, with an every other weekend and holiday commitment during the months of October- February.