Customer Service-Medical Provider Services

We are seeking Customer Service Representatives to provide outstanding service and support to medical providers, advising policy and benefit information for multiple health plans, in our call center in Bedford, NH.

All of our Customer Service Representatives support our clients’ customers by:

• Providing information and answering questions for customers,
• Delivering excellent customer service to all customers with the utmost attention to details and professional communication
• Updating databases by documenting information for each call

Successful candidates will have:

• Strong sense of professionalism and discretion
• High school diploma/GED required
• Ability to work well in a team environment
• Excellent problem-solving skills
• Proficiency with MS Office
• 1+ years’ experience in a customer service role
• Ability to successfully complete extensive training program

This is a full time role with a regular M-F 8a-5p schedule, and includes generous benefits, paid time off, incentives, a professional working environment and a great team to work with.

Apply now for more information about the CaLLogix experience!

Job Type: Full-time

Salary: $10.00 to $12.00 /hour

Required education:

• High school or equivalent

Required experience:

• customer service: 1 year