Customer Care Representative

Design your Future…Build your Career!

We are currently seeking Customer Service Representatives with excellent problem solving skills to join our Call Center. This is an amazing career opportunity with potential for advancement as we continue to grow. You will be empowered to assist customers with product questions, rescheduling deliveries, and resolving warranty issues; as well as providing support to our delivery drivers and sales associates.

We offer the ability to work a flexible schedule including nights, weekends and some holidays. Shifts range from 7am to 11:45pm, 7 days a week. Bilingual (English/Spanish/Creole) speaking abilities are definitely a plus.

Are you?

• A friendly person?
  
• Do you like to resolve issues?
• Do you enjoy helping others?
• Do you embrace change?
• Are you a creative thinker?
• Do you have a commitment to customers?

We offer:

• Fun and exciting environment with the ability to learn and grow; fully inspired to be the best that you can be.
• Paid training for 3-4 weeks which consists of computer based and on-the-job training of products, systems, policies and procedures
• Competitive compensation plan ($12-$15/hr.), plus bonuses. Overtime available based on business needs.
• Continuous training and development, including tuition reimbursement
• Rapid performance based promotional opportunities up to $19 per hour, plus bonuses
• Comprehensive health insurance plan, including medical, dental, life insurance, disability, vision, and more
• Paid vacation, holidays, and sick days
• On-site health and wellness clinic
• On-site cafe
• Recognition and reward programs

Job Requirements

We require:

· Strong written and verbal communication Skills

· Computer Skills

· Negotiation Skills

· Time Management Skills

· Multi-Tasking

· Team Player

· High School Diploma