Customer Account Representative

We are currently searching for Customer Service Representatives who are highly motivated and eager to start a new career path. This is an entry level customer service position with the opportunity to grow with a strong and stable company . This is the perfect position for someone who has recently graduated from college and is looking to gain additional experience in customer service, sales, marketing, leadership, or management.

WHAT WILL YOU DO?

• Customer Service Rep will represent our clients in a customer service and sales capacity.
• Customer Service Rep will be responsible for generating new and repeat sales by providing product and technical information in a timely manner.
• Customer Service Rep will proactively suggest items needed by customers to improve customer satisfaction.
• Customer Service Rep will also educate customers about new technology and features/benefits of products in order to improve product-related sales and customer satisfaction.
• Customer Service Rep will contact customers following sales to ensure ongoing customer service and customer satisfaction.

WHAT WILL WE OFFER YOU?

• Thorough training! You will be assigned a mentor who will see you through every step of the training process.
• Competitive compensation
• A FUN OFFICE ENVIRONMENT!!!

WHAT ARE THE JOB REQUIREMENTS?

• Remember, this is an entry level customer service position, so if you lack experience, you may apply to this position with confidence because we will train you!!!
• We ask that you bring a VIBRANT personality and STRONG PEOPLE SKILLS to the table.
• Bachelor’s Degree in a business related field a strong plus; but a High School Diploma or GED is required.
• We are looking to hire someone immediately, therefore you must already be living in the Boston/Quincy area.

APPLYING…WHAT SHOULD YOU KNOW?

• Interviews are currently in progress. Once your application is received you will be contacted within 24-48 hours if we see an initial match.
• For immediate consideration or for questions you may contact our HR Department at 857.312.6655
• Submit your resume

Experience is not necessary but any background in the following is a huge plus: customer service, marketing, sales, retail, management, training, communications

Job Type: Full-time

Salary: $37,000.00 to $45,000.00 /year

Required education:

• High school or equivalent

Required experience:

• Customer Service: 1 year