CSR – Customer Service Representative

Job Description

Spartan Logistics is looking for a Customer Service Representative (CSR) to work in our Columbus, OH warehouse. You are the primary first contact with all of our customers, and accordingly must have heart for helping people, being organized, and a pleasant disposition. One on one customer relations, excellent computer skills, and accuracy of data entry are critical to success in this position, including receipts, and inbound and outbound shipments, adjustments, payroll and billing. Proficiency in Microsoft Office and WMS (Warehouse Management System) is required. You will also be involved in scheduling of inbound and outbound carriers and general office duties. You will have the ability to multi-task and be very organized. You will be an assistant in all things to the manager in smoothly operating this location, solving problems, and minimizing costs, with a focus on the office. This position may require working weekends and very light warehouse work. This is not a call center position.

Job Requirements

At least two years direct working experience and a dependable work ethic. Because of the high value of the inventory, character and integrity will not be compromised. Willingness to stay until the job is done. Attention to detail in all aspects of the job especially data entry and inventory control. We require a positive, problem-solving, service-centered attitude, as disciplined mindset to follow procedures, and to develop procedures when necessary, and in addition, creativity for improving how things work. Candidates must be able to pass a pre-employment drug test and background check.

Spartan offers a competitive compensation package that includes medical, dental, paid time off, and 401(k) with company match. Spartan Logistics is an equal opportunity employer.

About Us

Since 1998, Spartan Logistics has the experience, the locations, the equipment and the knowledge to deliver world-class third party logistics services. Our locations are within 1 day’s delivery to 2/3 of the population and manufacturing capacity of the US and Canada. We provide supply chain solutions to various industries. Our goal is make sure customers are happy with our service, pricing, and billing. Our mission is to insure our buildings are full, profitable, and safe.

Job Type: Full-time

Salary: $13.00 to $15.00 /hour

Required education:

• Associate

Required experience:

• Customer Service: 2 years

Required language:

• English